What our Customers say...


SERVPRO of Sevier, Jefferson & Cocke Counties did a great job at our home from the wildfires.

We had a Biohazard clean up, SERVPRO of Sevier responded so quickly and did a great job!!

Great Job!! We trusted them to do it right and we believe they did!!

Everyone was amazing and super easy to work with. I left my house for work in a disaster zone from a small house fire and came home to clean and smelling amazing!!! Very quick and responsive. Extremely respectful of our personal belongings and packed things up so neat and organized. If I could rate them 20 starts I would because they totally deserve it!!

Excellent service during a very trying time. Everyone was very helpful. Would definitely refer to friends and family. 

All 10!!!!!

Thanks so much for all you have done for us. This has been a long road for all of us. You have been so patient with us. 

Thank you so much for your hard work, We are still in awe of the incredible job you did, and always with a smile and words of encouragement. There aren't words to express our appreciation. May God richly bless each of you!

David and Josh Rasco were great! We were very impressed with SERVPRO's work!

Top notch in all aspects.

Planned the remediation process for minimum disruption.

Polite, Respectful, Informative and easy to talk to.

I am satisfied with the overall services provided by SERVPRO of Sevier, Jefferson and Cocke Co.

I am satisfied with the overall services provided by SERVPRO of Sevier, Jefferson and Cocke Co.


Hayden was a lifesaver and very professional and knowledgeable. Being here by myself I could not have moved things without Hayden and Jose. Thanks for the above and beyond!!!!

Efficient, Speed, Professional and Counteous!! Kenny Was Great!!

Thank you for your prompt response. They explained their process and answered our questions. Good people to work with.

Enjoyed working with SERVPRO of Sevier, Jefferson & Cocke Co.

Did a great job! Was very thorough on all aspects!

Josh Rasco and Ken Smith were great to work with as usual. Good communication through the process.

Hayden was great in his help, Thank you Hayden Cox!

Perfect 10!!! Would use SERVPRO of Sevier, Jefferson & Cocke Co. again.

Love that SERVPRO of Sevier, Jefferson and Cocke Co. responded at night!!

I just wanted to thank all of you again for the wonderful help you gave us during & after our house fire last May. We moved into our new home three weeks ago and I finally went through the boxes yesterday. Everything was packed and labeled so nicely! All of our special things (memories) were cleaned and delivered to us in perfect condition. Daire & Alicia we could not have gone through this tough time without your guidance and advice. We also appreciate all of those people who cleaned boxes and hauled all our stuff (and carrying all of those boxes to the room above the our garage where it must have been 92 degrees) Thank you from the bottom of our hearts. Please drop by and see us if you are ever close by!

Josh was wonderful! He kept me advised through the whole process including working with my insurance company. Its hard to impress me ; I am a general contractor and home inspector!

You all did a great service to us as always, if it were not for the services SERVPRO of Sevier, Jefferson & Cocke Co. has provided to RTSW we would have incurred many expenses in repairing our gym floor after water intrusions. The staff here at RTSW as well as myself enjoyed a long holiday weekend and we hope yall did as well. 

"I have nothing but good, great and fabulous things to say about your service during our time with you all. Everyone made us feel so comfortable and the people who worked our job were FANTABULOUS!! Thanks for helping our family get things back to normal again. 

When our house flooded, we couldn’t believe our eyes! Thank you so much for the countless hours and extras you worked so hard on our home for us. You all were extremely professional, met our needs and went above and beyond. You worked around our lives and made us feel special. You are truly our hero! You are very appreciated. SERVPRO is lucky to have you. Thanks again for your tidy, neat wonderful job. We will tell others of SERVPRO.

Josh was very professional in his work manner. He was always prompt, very knowledgeable and answered all questions to our satisfaction.

I’ve never been so impressed with an entire company. It’s hard to find nice people in this world, but easy to find at SERVPRO! Thanks so much for your kindness, professionalism, and extremely hard work. May you all be blessed GREATLY!

Thank you for the great job that your crew did for us and so quickly! I will recommend you to my neighbor in case of disaster!

David Reneau has been an exceptional representative - On time! Knowledgeable of the field.

I was extremely pleased. As a distant owner it is very encouraging to have someone trustworthy dealing with these issues. He (David) sent photos, kept me informed and I could not have been more pleased. Our rental agent inspected the area on my behalf and said everything was as described to me by David.

Would highly recommend!

You are all amazing! Talk about the cavalry coming – that’s how I felt when those green trucks turned into the drive. You brought my flooded little house from chaos to "Like it never even happened." All the family have been impressed with your work ethic, courtesy, thoroughness and promptness – and doing what you say when you say it will be done. Thank you, thank you for my rescue and putting my little house back just like new.

Excellent representative for your company. Will definitely recommend David to others and will call if need were in the future.