Recent Posts

Impacts Choice of Water Restoration Companies Has in Sevierville

3/22/2023 (Permalink)

an employee using a moisture meter on a water damaged kitchen floor with a customer Regardless of the source of the water damage you are facing, calling SERVPRO is an excellent choice for property owners in Sevierville.

How SERVPRO Ensures Water Restoration Services in Sevierville Have Acceptable Results?

Stormy weather in Sevierville tears down structures and inundates them with water. The costs and inconveniences created by the incident mostly depend on its severity. However, the restoration approaches used also have an impact. For example, the water restoration company you choose influences how long the restoration takes based on the equipment and workforce assigned for the project.

Several factors determine whether water restoration companies serving Sevierville homes can deliver satisfactory results. Limitations can stem from a lack of advanced technology or geographical location. SERVPRO is an established restorer and thus readily overcomes many of the challenges a startup company might face.

Specific considerations to pay attention to include:

  • How the restorer relates with insurance companies
  • Whether it is a local operator
  • Availability of emergency services
  • Level of technical training

Storms develop almost instantaneously, and despite the advances in weather forecasting technologies, most incidents hit an area unexpectedly. Even when a storm is forecast to reach your location, the severity may not be what you expect, thus creating emergencies. If the water restoration service cannot provide a response that matches the emergency, the inconveniences you face increase.

A response combines different aspects, including communication and the mitigation steps taken to deal with the storm's dire effects of water intrusion. SERVPRO gives priority to prompt contact with the stricken homeowners. That is why our customer support staff are reachable 24/7. If you call during the storm, we can guide you on timely steps to diminish the floodwaters' effect on your property. Unplugging appliances and elevating portable items limits contact with the water inundating your property. We also send a team to the affected property fast after notification about the incident so that they can mount a response before severe moisture degradation sets in.

Technologies Necessary for Water Restoration

It takes more than just extraction to restore preloss conditions after water enters a building. Stormwater, in particular, may involve significant contamination and soils like silt or mud. Therefore, thorough cleaning, decontamination, drying, and deodorization are essential steps. Although all these processes might be achieved manually, utilizing advanced technology helps ease the processes or improve the outcomes. For example, agitating floors with brushes can remove the mud deposited as the flood water recedes. However, it takes time to complete and might not be as thorough as rotating brushes.

Crucial technological devices include:

  • Different types of dehumidifiers
  • Fogging equipment
  • Self-priming trash pumps

Our SERVPRO crews rely on dehumidifiers to cut down the time to dry all wet structural areas and contents. A dehumidifier draws in warm air and passes it over refrigeration coils. The air contracts while it passes over the cooling coils leading to condensation of the moisture vapor from the air, which is collected in a tank. The dry, cool air is released back into the room. Apart from the standard dehumidifiers, specialized systems offer better performance. For example, since moisture in the air is measured in GPP, Grains per Pound, a dehumidifier that can diminish this to the lowest level may improve drying. Standard dehumidifiers work up to 40 gpp, but Low Grain Refrigerant and Desiccant varieties lower humidity beyond this point.

Fogging equipment such as ULV foggers helps distribute deodorizers or decontaminants to all nooks and crannies of the house, neutralizing the unwanted materials. On the other hand, Trash pumps simplify the removal of water filled with solids from inundated sections since they extract materials of up to 3 inches in diameter.

SERVPRO of Sevier, Jefferson & Cocke Counties would be a great stop when looking for water restoration companies. Call us at (865) 429-8885 for timely assistance.

Restoring Homes After Sevierville Fire Damage Incidents

3/22/2023 (Permalink)

SERVPRO truck with a trailer in front of a fire damaged home Dealing with the aftermath of a fire and subsequent fire damage in Sevierville can be tricky. Let SERVPRO help! Call right away.

We Restore Fire Damages to Pre-Loss Condition

With the tourism industry being such a driving force in the economy and livelihood of many of the Sevierville residents, home and commercial fires can be destructive in more ways than one. After the first notice of loss with fires and smoke damage, our objective is to mitigate threatening conditions as rapidly as possible. The earliest concerns for the household that mitigation can help resolve include:

  • Debris
  • Smoke
  • Ruined Materials
  • Water Damage
  • Odors

To provide the effective mitigation services necessary for Sevierville fire damage, we must have technicians ready to move when disasters strike. With a growing roster of FSRT-Certified specialists, we have experts available 24/7 to help with needed actions. This swift response is even more vital when considering the city's hundreds of tourist attractions, accommodations, and restaurants.

Large Loss Ready

Because of how commercially and entertainment-driven our community is, the fire restoration professionals of our SERVPRO team must be prepared to face larger loss scenarios. More than the professional finish and restoration result we provide, the allure of talented technicians is containing the damaged areas to continue operating businesses in a limited capacity to serve customers. Restoration and recovery then continue in enclosed spaces and during off-hours.

Emergency Services After Fire Damage

Whether it is a business, a home, or a historic property like the Riley H. Andres House, the urgency of fire recovery is the same. Our professionals begin by implementing several initial actions that reduce the destruction of impacted households. Some of the emergency services necessary for structures include:

  • Water Removal Services – The extinguishment process uses high volumes of water, which remain on floors and become absorbed into porous materials. We have several water removal strategies to help after fire dousing.
  • Debris Removal – Heaps of blistered materials, ash, and remnants of combusted building elements must get removed after fire damage to reduce the severity of smoke odors and soot particles.
  • Controlled Demolition – This process targets structural instability or vulnerabilities that could pose concerns for restoration professionals or structure occupants.
  • Content Relocation – We move any contents from the damage path and earmark impacted personal belongings for on-site or off-site recovery.

The Threats of Soot Damage

Soot is a significant hazard to the house or business. Our SERVPRO FSRT-Certified team's priority is to reduce the presence of residues and smoke solid deposits on surfaces. Several approaches for removing wet and dry smoke damage include alkaline cleaners and mechanical action with steel wool or brushes.

Smoke Malodors Must Get Removed

While it is often one of the final restoration hurdles to restore preloss condition for your home, malodors are not easily removed without a combination of several deodorization practices and products. It is essential to reduce the severity of smoke smells through counteractant tactics like surface cleaning and air scrubbing. With less severe malodors, fogging and ozone machines can be more efficient.

What Fire Damage Repairs Are Necessary?

Few structure fires do not ultimately require some form of demolition and reconstruction services. Fortunately, we have the accreditation and recognition as accomplished and knowledgeable professionals completing a wide range of possible build-back services with a building contractor license. Reconstruction can include:

  • Rebuilding
  • Controlled Demolition
  • Utility Repairs
  • Temporary Construction

There is no ignoring the destructive capacities of Sevierville fire damage incidents, especially in large loss settings like the many hotels and accommodations throughout the city. With the fast response of our SERVPRO of Sevier, Jefferson & Cocke Counties team, we can help after fire loss incidents. Call now at (865) 429-8885.

Addressing Sevierville Mold Damage as Fast as Possible

3/22/2023 (Permalink)

mold damage on a white wall with the caption “Suspect Mold in Your Home?” Finding mold on the walls of your Sevierville home can be stressful. Call us at SERVPRO to quickly come out and remediate the damage.

SERVPRO Removes Mold Damage Found in Area Homes

Mold remediation and recovery should be something that occurs fast, as many do not appreciate its destructive capabilities until organisms have spread throughout a large area of their home. Sevierville residences might only be for a smaller population of 17,000, but the amenities and accommodations of the municipality leave many more properties at risk of hazardous colonization. Our SERVPRO team is trained to overcome:

  • Colonization
  • Structural deterioration
  • Harsh odors
  • Moisture damage

It is vital to provide a fast and reliable response after Sevierville mold damage incidents. In many cases, something as direct as establishing containment barriers can do a lot to protect a household from greater mold exposure. Because humidity, water, and storm damages can all contribute to compromised structures in Sevier County, our SERVPRO team stays prepared to mobilize and help when colonies first get discovered.

Is Mold Threatening Your Home?

Many property owners do not realize that mold is hazardous and therefore are not alarmed when it gets discovered in their residences. Even with hundreds of varieties of residential mold our remediators might encounter, there are ways that these colonies leave a detrimental mark on a structure:

  • Moisture – Where there is mold damage, there is moisture. Complete remediation seeks to address the water damage allowing the needed environmental conditions for mold to thrive.
  • Structural Damage – Organisms use organic matter like drywall, carpeting, wood, and other natural building materials as a food source. The longer that surfaces host mold colonies, the more they become ruined by its presence.
  • Musty Malodors – Malodors can be a severe obstacle to comfortable living for house occupants. Volatile organic compounds are emitted from active colonies, generating a strong, musty smell that we remove with professional deodorization tactics.

Removing Mold Colonies

Removing mold damage from a home or business must focus on the active colonies and organisms spreading in the structure. Microbial growth can penetrate the surface of porous elements like drywall and flooring, so our team utilizes a range of remediation strategies for damage in different stages. Our cleaning process begins with surface treatments involving chlorine-based sporicidal products and antimicrobials in our inventory. We are ready when more aggressive measures are needed, including media blasting, sanding, sponge pressure cleaning, and controlled demolition.

The Need for Repairs and Reconstruction

Controlled demolition is a large part of the remediation process, both in the removal of active colonies and in identifying and ultimately resolving the cause of the colonization. Our general contractor license can help us provide build-back services like plumbing repairs, controlled demolition, drywall replacement, and flooring reinstallation. This service includes our larger commercial properties and Sevierville attractions.

Will Mold Return to Your Home?

It is one of the priorities of our experienced team to assess the likelihood that mold damage will return. Understanding the contributing factors that facilitated colonies can help focus repairs and reconstruction that follows remediation. Our SERVPRO team identifies and completes structural improvements to stop future moisture infiltration in the same pathways.

When Sevierville mold damage threatens a structure, our professionals are ready to help set things right. We prioritize the neutralization of active colonies and their effects rather than a blanket mold removal process others promise but cannot deliver. Use our experienced SERVPRO of Sevier, Jefferson & Cocke Counties professionals for your remediation project by calling (865) 429-8885.

Water Cleanup Keeps the Floors Safe in Your Sevierville Business

3/21/2023 (Permalink)

rubberized tile flooring Trust SERVPRO to preserve commercial flooring types in your Sevierville business. "Like it never even happened."

Our Water Cleanup Work Reduces Your Recovery Costs

Very few flooring types can hold up to standing water for very long. When a Sevierville commercial property's floor covering sustains a water leak, we can help protect the investment with our water cleanup services.

Even concrete and brick within a business in Sevierville can require water cleanup services if saturated long enough. Water changes from clean to dirty all too easily and quickly. Cleaning this up with just plain water may not be sufficient. If any organic material remains afterward, odors can become a noticeable problem. Other flooring types can become unsafe in various ways:

  • Sealed flooring can become slippery,
  • Floor coverings can develop uneven areas, and
  • Weakening in floors can develop.

Rubber-coated flooring is typically non-slip, but oily substances that collect on the surface can surprise employees and customers in unwanted ways. We use special detergents that remove any buildups but do not damage the surface of the flooring.

Wood and carpeting can become damaged to different degrees by standing water. Such damage leaves surfaces warped, bubbled, or rippled. Our flooring experts clean these areas and get them dried out so we can ascertain the damage. We work with you to make everything "Like it never even happened." Helping other local businesses stay open is our goal.

We find that floors with wooden underlays built over basements or crawlspaces can become extremely weak. The weight of one individual or piece of furniture can form a hole in the particle board. We clean up such areas, and after establishing dryness, we replace the flooring's structures.

Additionally, SERVPRO helps by restoring inventory and equipment after a disaster. Our industry-accepted methods help our customers stay open with reduced closures and lowered recovery costs.

Customers with properties needing cleanup and other services to maintain safe conditions are encouraged to call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. We are always available.

Clean Your Sevierville Property Immediately After a Fire Damage Experience

2/13/2023 (Permalink)

cigarette burn on white carpet When your Sevierville carpet suffers more than a minor cigarette burn, call SERVPRO for fire damage cleanup and restoration.

SERVPRO Cleans Carpets and Upholstery in Sevierville During Fire Damage Restoration

Fire damage is one of the worst experiences any homeowner can face. Apart from destroying property, it leaves behind unsightly stains and unpleasant smells. But, if you work with the right service provider who uses professional cleaning procedures, restoring your upholstery and carpets to their preloss state can be possible.

When restoring fire-damaged homes in Sevierville, our SERVPRO technicians may remove loose debris and soot by vacuuming. It helps reduce additional damage and makes stain removal and cleaning easier. Through the use of a dry chemical sponge, it is possible to remove any remaining ash and debris and prevent it from re-depositing on the already cleaned areas.

Some of the techniques that our technicians use when cleaning your property include:

  • Dry Cleaning: A special machine and a dry cleaning solution are used in this technique. Soot and smoke particles are lifted from the fibers. Despite being an effective and quick method, it is only suitable for some upholstery and carpets.
  • Steam cleaning: We use a detergent and hot water to remove stains and soot. It is a very thorough technique that suits most upholstery and carpets.
  • Shampooing: First, our SERVPRO technicians apply a cleaning detergent to the surface, then with the help of a machine agitation, we do agitation to remove the stains.
  • Ozone treatment: Ozone is used to neutralize lingering smoke odors.
  • Bonnet cleaning: A cleaning detergent, a rotating pad, or a bonnet removes stains and dirt.

It is important to note that successful restoration cannot happen to all carpets; some should be replaced when severe damage occurs. The best thing you should do after such an experience is to immediately call a professional restoration company since they have the expertise, equipment, and tools to do the job right.

Don't hesitate to call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for professional and efficient fire damage restoration services. Our company is Faster to Any Size Disaster and can assist you in returning your property to normal within no time.

Water Damage Restoration in Sevierville

1/16/2023 (Permalink)

tarp on roof, water damage SERVPRO says to avoid storm damage on your Sevierville roof. Keep gutters clean and functioning or call us for mitigation.

Your Family Home Needs Water Damage Restoration

A storm's heavy rain and powerful winds can seem bad enough while passing through your Sevierville neighborhood. SERVPRO is always prepared to help with water damage restoration before it can worsen and become more costly.

Some homeowners might notice new leaks in their ceiling or areas where the water came splashing over the side of their otherwise well-functioning gutters. If you find these or other problems affecting your property in Sevierville, a reliable water damage restoration team can make everything "Like it never even happened."

The experienced crews at SERVPRO know how to handle the damage and destruction a heavy storm can create. Water damage restoration includes addressing the following:

  • Intrusive water,
  • Structural damage, and
  • Foreign debris accumulated outside.

Removing all of the water that entered your house helps prevent additional damage. We also tarp any openings so more rain cannot enter. Storms can force rain through windows, attic vents, and other places. Your home can end up wet without any flooding. We have the necessary equipment to remove the water and dry your house.

Water can cause damage immediately when soft materials like drywall are involved. Other materials, such as wood, concrete, and brick, are more durable but can still sustain damage. We know how to restore these for you. If the force from the winds demolished your gutters, we could discuss with you possible steps. Gutters are an essential feature of your home that provides important protection.

Sometimes, storms only cause problems outside. Perhaps a tree lost some limbs – we can clean it up. Maybe the wind blew some lightweight garbage into your yard – our crews can gather it and bag it for you.

Our employees are skilled in managing the restoration work so our customers can relax. We understand that seeing your home sustain damage can cause you unwanted stress. Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 to talk to us about water damage restoration for your residence.

Using Surface Products for Sevierville Mold Damage 

12/27/2022 (Permalink)

dry ice pellets Dry ice blasting can remove mold colonies in Sevierville properties without the use of additional water. Count on SERVPRO.

Overcoming Mold Damage with Surface Cleaning

Mold is a condition that many homes face in their lifetime. It is often a highly destructive and damaging situation for properties, so when it is discovered, microbial threats should be eliminated by AMRT-Certified technicians, as you find with our SERVPRO restoration team. Our fast response to emergencies can contain mold development and prevent widespread demolition and build-back services.

How Surface Cleaning Works

Surface cleaning is one preferred method of managing mold damage in Sevierville homes and businesses. We can eradicate active organisms on contact using our inventory's many sporicidal agents and antimicrobial products. Spraying these solutions and using mechanical action on hosting materials can eliminate mold colonies when still at the outermost surface layer.

Another element of surface cleaning products like sporicidal agents is the inhibition of further mold growth. These products deter active mold spores that circulate in a moist environment, so treated surfaces become uninhabitable for spores looking to colonize. Spraying these agents is a step taken before priming and painting newly replaced structural elements.

Is More Aggressive Effort Needed?

  • Sanding – A more aggressive measure of removing mold from wood and semi-porous materials is sanding. This might be enough effort to avoid the costlier removal of the component.
  • Media Blasting – Abrasive media under air pressure can effectively destroy surface mold and organisms slightly embedded into hosting materials.
  • Dry Ice Blasting -- no additional moisture during the abrasion
  • Controlled Demolition – One of the final methods of removing mold from a home is controlled demolition instead of discarding the impacted hosting material entirely.

Addressing mold damage must happen fast when you discover colonies. Surface cleaning is always the preference, though more aggressive measures might be needed to remove active organisms fully. Give our SERVPRO of Sevier, Jefferson & Cocke Counties team a call when mold threats exist at (865) 429-8885.

Dealing with Ceiling Water Damage in Sevierville Homes

11/20/2022 (Permalink)

a broken pipe with water leaking from it When a leak goes unnoticed, water damage often results. Call SERVPRO to assess the situation in your home and provide the trained technicians.

SERVPRO Provides Quick Water Restoration in Sevierville

Water leaking from the ceiling can cause more destruction than you may think, and it is crucial to call in a professional immediately to identify the cause and repair any destruction caused. Experts can zero in on the cause of the leak by the floor affected and if there is any visible destruction to your roof or plumbing. For example, moisture damage on the top floor ceiling indicates that you have a leaking roof.

A professional’s first step to contain water damage in Sevierville homes is probably installing a tarp to keep moisture out and minimize further intrusion. This can be done after inspecting the roof inside and outside the home. Ceilings exposed to water are more at risk due to gravity because they may sag and collapse. Removing the affected panels or boards may be required. Professionals keep moisture from causing structural deterioration to beams or rafters.

Signs of a leaking roof include:

  • Visibly damaged shingles
  • Puddles on the floor
  • Water stains on ceilings or adjacent walls
  • Dampness in the attic

When you notice stains or water dripping from the ceiling, this could signify a leaky roof. When left unaddressed, it can rapidly escalate into a major issue. A few signs of a leaking roof include spots on the ceiling and missing or damaged shingles. SERVPRO crews inspect the attic to confirm a roof leak and check for wet roof decking that would not be visible outside.

Repairing after moisture damage 

Fixing a moisture-damaged ceiling ultimately depends on the level of destruction and how long before it was discovered. Repairing it may involve touching up with a little spackle and paint or taking drastic measures like replacing the entire panel.

Steps to address moisture in the ceiling

  • Drill weep holes 
  • Use cavity drying equipment to direct air into the ceiling
  • Dehumidification using a desiccant dehumidifier and lay flat tubes

SERVPRO of Sevier, Jefferson & Cocke Counties tackles water damage “Like it never even happened.” You can reach us at (865) 429-8885 for efficient restoration.

Sevierville Retail Establishments Benefit from Fast Water Extraction by SERVPRO

9/18/2022 (Permalink)

a broken copper pipe with water leaking from it Emergencies like a broken pipe can cause a lot of damage to your restaurant. Contact SERVPRO 24/7 for qualified technicians and professional help.

Why Professional Help is Essential During Commercial Water Removal from Your Sevierville Restaurant

Various incidents affecting supply pipes or appliances can leave water pooling in your Sevierville restaurant, paralyzing operations. The steps you take immediately after noticing the problem determine how long it takes to restore normal business operations. It can also determine the total losses incurred because more extended recovery periods lead to secondary damages. One way to manage commercial water removal better is to hire a professional team of restorers.

You may consider all water loss incidents as the same, but professionals consider each event as unique and therefore perform each process of commercial water removal from affected Summerville restaurants differently. Immediately when you inform us about the water loss, our SERVPRO support team asks for vital information to help plan a response plan. Such information might include:

o    Time passed since the spill started

o    The source of the water loss

o    Whether you are insured

o    Whether there is electricity at the loss site

Having the right information helps in many ways, including eliminating delays and determining the resources necessary to handle the task.  For example, in case of a burst main pipe, we might advise you to call a plumber to fix it before we start the water removal or to locate and shut off the main water supply line.  Knowing whether power is turned off ensures we make arrangements, such as bringing generators to the loss site to power our extraction equipment.

Water removal procedures differ depending on the materials and contents present at the loss site. Although most restaurant surfaces are made from hard non-porous materials, some areas such as the office or exclusive sections might have porous floor materials such as carpets or wood. Our SERVPRO crews are fully prepared to handle extraction from different materials. We have accessories such as squeegees, and carpet wands for the different surfaces. We also have the necessary cleaning equipment to ensure we sanitize all areas affected by the water spill. Often, health codes require an inspection before reopening in cases of significant water loss events. We can help and comply with these requirements.

Restoring a restaurant after water loss takes more than water extraction. Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 to help fix all problems caused by the incident, “Like it never even happened.”

Fire Damage in Your Gatlinburg Home

8/14/2022 (Permalink)

a chair on fire SERVPRO can restore and repaired fire damaged furnishings and contents in Gatlinburg area homes.

Textile Restoration and Odor Removal after Fire Damage in your Gatlinburg Home

Leaving a portable heater on overnight can catch onto dry fabrics or materials in the home and result in a small fire. While these types of fire are generally quick to contain and control, they release a significant amount of hot ash, carbon, and smoke into the home. When surveying your home, you are likely to find blackening on walls and ceilings and a thick, unpleasant smoke odor. Unfortunately, removing the areas of soiling does not always eliminate a scent that can quickly absorb into textiles and fabrics typical to the home environment.

Not all fire damage in Gatlinburg requires structural restoration to your home. The most common issues facing homeowners are related to contents. Blankets, clothing items, sofa covers, pillows, and curtains can often take on smoke odors. It is not always viable for a homeowner to fully replace the numerous textiles in the home, which is where SERVPRO contents cleaning can help pick up the slack.

Odor particles can be microscopic, which allows them to enter and bond with particles in porous contents. Once inside, these odors can be stubborn and unresponsive to vacuuming or regular washing. At SERVPRO, our contents cleaning specialists can assess different types of fabrics, cleaning chemicals, and deodorants for use on materials. We usually can group and catalog textiles, which can then be taken to a storage facility while they await restoration.

Fire insurance plans often include contents cleaning, meaning they do not add extra expense to your home restoration after a fire. SERVPRO cleaning appliances are designed for industrial and commercial cleaning, which can be more rigorous than your washing machine. When cleaning fabrics, our team uses a combination of cleaning mixtures and deodorants to remove the offending odor successfully. Once smoke odors are removed, we can return them to you in a pre loss condition, "Like it never even happened."

Replacing all textiles in your home can carry high costs. Contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for restoration options.