Recent Storm Damage Posts

Dealing with Common Flood Damage Challenges in Sevierville Properties

10/8/2024 (Permalink)

mold growing on a white wall in the corner of a room If you find mold in your home contact SERVPRO immediately. Our certified professionals have the equipment and expertise to get the job done.

Sevierville Flood Damage Cleanup with SERVPRO®?

Sevierville, created in 1794, is named after Tennessee's first governor, John Sevier. The city's rich history is seen in the well-preserved structures like the Sevier County Courthouse. This house features a stunning statue of Dolly Parton, Sevierville's most famous native. The city hosts several annual events to celebrate its culture, including the Dumplin Valley Bluegrass Festival. Sevier County Fair and Bloomin' Barbeque & Bluegrass Festival. Sevierville offers a great education system for its residents. Sevierville Primary, Sevierville Middle, Sevierville Intermediary, and Sevier County High School are all committed to academic excellence for young ones. 

A storm has its fair share of challenges, including flood damage to Sevierville homes. Water damage is one challenge homeowners have to deal with as moisture seeps into their basement, living space, and structural elements, impacting the flooring materials and walls. These challenges can be overwhelming for homeowners and must be addressed promptly to restore property and ensure safety. SERVPRO dispatches a team of experts to your house who begin the restoration process immediately. Our rapid response ensures minimal damage, accelerating the recovery process. 

Common issues observed after a storm

  • Mold growth
  • Electrical issues
  • Landscaping and outdoor damages

Storms leave a trail of destruction on your outdoor space as trees can be uprooted. Uprooted trees can fall on your house, posing an immediate safety hazard. SERVPRO teams inspect the site for hazards, cordon off dangerous areas, and stabilize the property, preventing further ruin. 

Tools and Resources for Flood Damage Restoration

As the floodwaters recede, they leave mud and silt, which settles, coating surfaces and clogging drains. This might complicate the cleanup process. Using rakes and shovels, we remove the matter, preventing further ruin and maintaining a safe environment. SERVPRO uses specialized resources to tackle water damage cleanup challenges effectively. We help remove the remaining water on floors, walls, basements, and personal belongings.

Water removal and drying equipment

  • Truck-mounted extractors
  • High-pressure pumps
  • Air movers
  • Dehumidifier

SERVPRO of Sevier, Jefferson & Cocke Counties uses advanced tools to ensure a thorough and efficient flood damage restoration. Call us at (865) 429-8885. Here to Help?.

Professional Flood Damage Restoration Services for Sevierville Residents

10/22/2023 (Permalink)

a flooded floor with someone standing in it with rain boots on Remediating your home after flood damage is a tricky task. Contact SERVPRO 24/7 for certified technicians and professional equipment.

SERVPRO Offers Effective Remediation Services After a Flood

Flood damage can strike at any moment, leaving your properties in a sorry state. It can destroy your structure’s walls, ceilings, carpets, and other valuables, especially when you fail to address the situation accordingly. Furthermore, it can lead to mold build and even pose health hazards due to contaminants if not solved ASAP.

When flood damage strikes your property in Sevierville, the first step is to contact a reliable professional flood damage restorer. That is what SERVPRO® is all about. We are dedicated to restoring properties and lives with the utmost professionalism. Our team of certified and skilled technicians has the knowledge and experience to handle even the most challenging flood damage situations.

Any disaster that interrupts your way of life is devastating. As such, you deserve a professional like us who prioritizes your needs and concerns. We understand the frustration that comes with flood damage. As such, our professionals communicate transparently, keeping you updated throughout the restoration process. We are ready to address your concerns and answer your questions to ensure your peace of mind.

Flood damage restoration involves many activities: evaluation, scoping, water extraction, cleaning, move-ins, move-outs, and drying. SERVPRO offers Sevierville residents comprehensive floodwater remediation services, covering all aspects of the restoration process. We also dehumidify, sanitize, and deodorize your property to leave it fresh and safe to occupy.

We understand the frustration that comes after flood damage. The frustration worsens when you have to deal with estimators and insurance companies by yourself. That is why we help you handle all the insurance processes. But we do this only if you consent. We work closely with your insurance provider, ensuring you receive the proper compensation without unnecessary delays.

Effective flood damage restoration requires proper documentation and inventory keeping. Our SERVPRO specialists use modern programs to document everything, including properties and processes to avoid losses and misappropriations. We also avail this information at your request.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for professional water, fire, mold, and storm damage restoration services.

Water Damage Restoration in Sevierville

1/16/2023 (Permalink)

tarp on roof, water damage SERVPRO says to avoid storm damage on your Sevierville roof. Keep gutters clean and functioning or call us for mitigation.

Your Family Home Needs Water Damage Restoration

A storm's heavy rain and powerful winds can seem bad enough while passing through your Sevierville neighborhood. SERVPRO is always prepared to help with water damage restoration before it can worsen and become more costly.

Some homeowners might notice new leaks in their ceiling or areas where the water came splashing over the side of their otherwise well-functioning gutters. If you find these or other problems affecting your property in Sevierville, a reliable water damage restoration team can make everything "Like it never even happened."

The experienced crews at SERVPRO know how to handle the damage and destruction a heavy storm can create. Water damage restoration includes addressing the following:

  • Intrusive water,
  • Structural damage, and
  • Foreign debris accumulated outside.

Removing all of the water that entered your house helps prevent additional damage. We also tarp any openings so more rain cannot enter. Storms can force rain through windows, attic vents, and other places. Your home can end up wet without any flooding. We have the necessary equipment to remove the water and dry your house.

Water can cause damage immediately when soft materials like drywall are involved. Other materials, such as wood, concrete, and brick, are more durable but can still sustain damage. We know how to restore these for you. If the force from the winds demolished your gutters, we could discuss with you possible steps. Gutters are an essential feature of your home that provides important protection.

Sometimes, storms only cause problems outside. Perhaps a tree lost some limbs – we can clean it up. Maybe the wind blew some lightweight garbage into your yard – our crews can gather it and bag it for you.

Our employees are skilled in managing the restoration work so our customers can relax. We understand that seeing your home sustain damage can cause you unwanted stress. Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 to talk to us about water damage restoration for your residence.

We Arrive Right Away to Prevent Further Flood Damage in Gatlinburg

8/14/2022 (Permalink)

rows of drying equipment at warehouse Flood damage mitigation requires advanced and plentiful number of drying equipment. So, call SERVPRO to preserve your Gatlinburg home.

First Actions After Flood Damage Make the Difference in the Amount of Loss in Gatlinburg Homes

The sheer panic that a Tennessee homeowner feels when flood damage occurs may make the situation feel initially overwhelming. Actions taken in the first 24 hours after floodwater enters a property make the difference in the amount of loss.

Following flood damage, Gatlinburg homeowners should contact SERVPRO for cleanup. Occupants and pets should not come into contact with groundwater, as it may contain toxins or sewage.

What Can Homeowners Do Before Help Arrives?

Placing towels to absorb and isolate stormwater can mitigate the damage. Do not handle the saturated things until SERVPRO technicians arrive and test the water. Remove valuables and heirlooms if they are in the area of the flooding if you can do it safely. The technicians can do it for you upon arrival if you cannot.

If it appears the water may come into contact with electrical outlets, turn off the electricity to the home. Alert the lead technician if this is necessary so they can bring their generators to the job site.

How Does SERVPRO Remove Floodwater?

It depends on the amount and location in the home. For crawlspaces, basements, and severe flooding in a home, the technicians may choose to use trash pumps or submersible pumps to remove the water without delay.

What About the Water Odors?

Floodwater brings in a myriad of odors, and thorough removal of debris, flood-damaged building materials, and property drying reduces the smell. Thorough hand cleaning of surfaces with their professional solutions kills odor-causing bacteria. Sometimes there are residual water odors that require a multi-layered approach of various applications of odor control techniques such as hydroxyl generators or ultra-low-volume fogging.

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 when you need fast action against flood damage in your home. The technicians have a vast array of equipment and the training to make the water loss in the house "Like it never even happened."

Surface Cleaning and Disinfecting Contents After Sevierville Flood Damage

7/18/2022 (Permalink)

servpro poster  flooding can happen in a flash SERVPRO offers on-site and warehouse storage to clean flood damaged belongings for our Sevierville neighbors.

Cleaning Contents in Sevierville  After Flood Damage

Flooding can be disruptive and destructive to households but seriously impact the contents exposed. To many homeowners, this is as upsetting as the structure itself. We have experienced professionals trained in properly handling flood-exposed personal belongings through several on-site and off-site restoration actions.

Protecting Personal Belongings from Harm

A thorough inspection of the flood damage to Sevierville homes will play a part in understanding the necessary restoration actions for the present structural harm. Additionally, we catalog losses item to item to ensure the appropriate surface cleaning strategies get used to help. The easiest way to protect against the damage that flooding can do to personal belongings is by relocating them to a safe area on-site when direct damage has not occurred. 

Disinfection Products for On-Site Cleaning

The most desirable outcome for restoring contents is working on-site with the customers and our line of potent cleaning products to overcome contamination and soil deposits on the material surfaces. Surface cleaning, when possible for these items, can save time and money for the customer and their belongings.

Cleaning At Our SERVPRO Warehouse

If contents cannot be recovered on-site, we have more advanced cleaning and restoration solutions for your belongings at our nearby SERVPRO warehouse. The pack-out procedure carefully relocates your possessions to our building, ensuring they are wrapped and protected from jarring while transported. When in the hands of our cleaning technicians at our facility, we can help with:

  • Disinfection
  • Deodorization
  • Surface Cleaning
  • Drying
  • Climate-Controlled Storage

One of the ways that flooding can greatly impact your livelihood is by ruining exposed contents and personal belongings. The swift response of SERVPRO of Sevier, Jefferson & Cocke Counties can ensure the appropriate mitigation of the house and protect impacted contents. We can even relocate these items to our warehouse for safe storage until cleanup completes. Call our professionals now at (865) 429-8885.

Can You Handle Flood Damage Remediation In Your Sevierville Home?

5/4/2022 (Permalink)

a flooded bathroom with things floating everywhere Regardless of the room that the flooding affects, team SERVPRO has the technicians and equipment to help. Contact us 24/7 for effective water removal.

Is Your Sevierville Home a Total Loss After Flooding?

Many steps are relevant to recovering a flooded Sevierville home. Many homeowners instantly assume that widespread flooding in the main levels of their properties is indicative of a total loss. In truth, there are many approaches our qualified professional restorers can take that can work to reduce the severity of this situation with our arrival.

Despite what many property owners might initially believe, flood damage to Sevierville residences does not mean irreparable conditions. Our SERVPRO team has an entire division of storm relief professionals and water restorers that can address both the structural concerns following a flood loss as well as the extraction and drying that a property needs. It is important to note that in widespread flooding scenarios, it is unlikely that your home can go without requiring any reconstruction or repair.

Every loss situation that our team addresses often involves multiple divisions of our entire roster, much like water restoration technicians are often necessary to address extinguishing methods in a fire recovery project. With storm and flood losses, our SERVPRO team must mitigate the acute effects by employing emergency construction solutions, including roof tarping, board-ups, and tree removal. The sooner that these vulnerabilities to your house’s exterior can get addressed, the more efficiently we can stop water penetration that can add to the destruction of your property.

While our licensed contractors must address controlled demolition, including carpet and flooring removal in saturated zones, this process hinges on our powerful extraction and drying equipment. We have portable pumps and engine-driven units that can continually remove standing water until the situation is manageable to our rapid drying solutions ready for deployment. We can monitor our progress with moisture content readers, and work to protect the framing, supports, and joists of your home when possible. Drywall and other materials must often get reinstalled after the mitigation phase completes.

We strive to provide every customer hope in an overwhelming and stressful time. With our experience and industry-leading equipment, our SERVPRO of Sevier, Jefferson & Cocke Counties can help to make many flood losses “Like it never even happened.” Give us a call anytime that you need us at (865) 429-8885.

How Water Restoration Companies Work in Sevierville Properties

4/5/2022 (Permalink)

SERVPRO restoration equipment being used in water damaged room Water restoration starts with understanding the problems caused by the high moisture levels, contaminants, and soils introduced in the house.

SERVPRO Takes a Comprehensive Approach When Restoring Water Damage in Sevierville

Storms leave Sevierville homes inundated with water when they cause roof leaks or groundwater rises several inches entering the house through doors and other openings. Hiring water restoration companies helps ease the work involved in remediating the damages.

Water restoration companies offer Sevierville homeowners a unique advantage by using procedural approaches when handling damages. SERVPRO is highly committed to ensuring the delivery of quality outcomes.

Other benefits include access to:

  • Advanced equipment
  • Highly skilled staff
  • Dependable customer service

Water restoration starts with understanding the problems caused by the high moisture levels, contaminants, and soils introduced in the house. Each incident differs in terms of the general intensity or the level of specific problems such as soiling. Once the incident is understood, it is easier to prioritize or dedicate more resources.

Steps during professional restoration:

  • Inspection and assessment
  • Water removal
  • Cleaning and sanitizing
  • Drying and dehumidification

Our SERVPRO crews perform both inspection and assessment of the damaged property. Although the two terms may mean the same thing, there is a slight difference. During an inspection, our crews identify what might be damaged before assessing the level of deterioration to determine whether items or materials are salvageable or not.

Speeding Up Restoration

Prioritizing water removal is essential since it is the first step in controlling moisture inside the house. Our SERVPRO technicians use powerful pumps to facilitate quick extraction.

Once soggy materials and standing water are addressed, the property needs a thorough cleaning process to remove any soils. Soiling is most heavy when groundwater is involved. It can also arise from running dyes, resins, or other discharges released from the deterioration of materials. Our crews use different cleaning agents like detergents, antimicrobial products, and advanced equipment to facilitate the cleaning and sanitization of affected areas.

SERVPRO of Sevier, Jefferson & Cocke Counties is one of the reliable water restoration companies that can help you combat the effects of a storm "Like it never even happened." You can reach us at (865) 429-8885.

How Does SERVPRO Eliminate Flood Damage Odors from Sevierville Homes?

2/17/2022 (Permalink)

SERVPRO storm damage sign Storm damage restoration is no DIY project. SERVPRO uses the latest technology and equipment for every disaster. We are here to help.

We Employ a Variety of Time-Tested Methods to Neutralize Them in Sevierville.

One of the unpleasant, lingering effects of flood damage in Sevierville homes is the foul odors it leaves behind. These smells are caused by all of the debris, chemicals, and harmful microbes carried by this polluted storm water. Fortunately, services like SERVPRO can usually neutralize them effectively and return your residence to its pre-flood state.

SERVPRO, using its time-tested methods, has successfully eliminated unwanted flood damage odors from Sevierville homes on countless occasions. At the same time, our skilled experts have also performed water removal services, bio-hazard remediation like sewage cleanup, and water damage repairs. Regardless of the work we are doing, our methods are what get it done right. When it comes to odor remediation, some of our tried and true procedures are as follows:

  • Employing high-velocity box fans before and after intensive deodorization efforts start to ventilate structures and make them safe for occupants quickly
  • Using cutting-edge air scrubbers to remove odorous smoke particles and chemicals from interior air
  • Spraying disinfectants directly on smelly, flood-impacted areas and items that are unlikely to suffer discoloration
  • Dry fogging areas and materials that have experienced smoke damage, allowing vaporized deodorants to bond with and neutralize odor particles
  • Wet fogging with ultra-low volume (ULV) foggers so that the small deodorizing particles it produces can infiltrate the tight places where foul smells linger
  • Injecting odor neutralizers into carpets and upholstery using a pump and needle device 

Using these various techniques, our professionals can usually eradicate all the unpleasant, flood-related smells from your residence.

With all of that said, whenever you need any flood damage remediation, remember your helpful friends at SERVPRO of Sevier, Jefferson & Cocke Counties. We are always around and ready to help you with all of your cleanup and repair needs. Call us anytime at (865) 429-8885 for assistance.

How to Deal With Storm Flood Damage in Gatlinburg

12/6/2021 (Permalink)

a flooded living room with a family standing in the water Flooding and associated storm damage can quickly overwhelm your home. Team SERVPRO is standing by 24/7 to assist with the remediation process.

Homeowners Should Hire a Reputable Restorer Like SERVPRO to Handle Storm Flood Damage in Gatlinburg

The forces associated with a storm and flood waters can ruin your home's interior contents and finish materials. They can also harm electrical equipment, appliances, and other personal belongings. You need to seek restoration services from a firm that can handle storm flood damage of any size or scope. SERVPRO is equipped with advanced tools and equipment to help you reclaim your property.

All our customers and their properties are valuable to us. We put a property’s safety and offer high-quality storm flood damage repair services in Gatlinburg. We also have a fast response time that helps minimize the chances of further destruction to property. Some of the types of flood damage that occur in buildings include:

  • Cosmetic damage – Flood water can ruin carpeting, walls, and furniture.
  • Structural damage – If the water soaks into floor joists and studs, it weakens the structure of a house.
  • Electrical damage – If flood water reaches the outlets in your home, it can lead to a power outage, ruin the wiring or short out outlets.
  • Mold infestation – Mold can develop within 24 to 72 hours after flood waters enter your home.

The flood damage repair process we follow varies significantly based on its severity and the affected structures. We can advise you what we need to do to repair your home after the assessment. Our SERVPRO technicians inspect all structures and contents of a home to determine what requires restoration. We can remove the unsalvageable structures and contents and dispose of them properly.

Our technicians also use EPA-registered broad-spectrum disinfectants when cleaning flood-damaged homes. We mix the products in the dilution ratios that the label has recommended and the application methods specified. When applying the products, our SERVPRO technicians use methods and quantities that allow the solution to physically contact all the contaminated surfaces and materials. We also allow enough dwell time for the solutions to be effective.

Our SERVPRO water restoration technicians (WRT) also take steps to dry a home thoroughly. We can use high-volume air movers and dehumidifiers to dry affected areas.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for help when you need restoration after flood damage. We are available 24/7.

What Should Sevierville Homeowners with Flood Damage in a Basement Do First?

10/25/2021 (Permalink)

SERVPRO restoration equipment stacked at warehouse Equipped? Yes we are! SERVPRO is always ready to deploy, dry and restore your flood damaged home.

SERVPRO Technicians Have Extensive Training and Experience Handling Storm Damage Cleanup in Sevierville Properties

A recent statistic shows that 98% of basements will have a water damage incident during their service life. Water can enter a Sevierville basement in a large number of ways. The most commonly seen reason is poor drainage around the home, directing the water towards rather than away from the property. The speed at which the cleanup begins can have a direct bearing on the outcome for the homeowner. 

SERVPRO offers these tips to Sevierville homeowners with flood damage in their basement: 

  • Do not enter a flooded area if the power is on; SERVPRO technicians can shut off the power upon arrival if necessary
  • Determine the water source such as a broken sump pump, flash flooding, or burst pipe in the basement ceiling
  • If there are items in the flooded area that are vital, inform the crew chief from SERVPRO upon arrival, and they can have a team member locate and remove the article

Floodwater Removal 

A basement with a non-functioning or absent sump pump will need assistance to remove the water. There is nowhere for it to recede on a concrete substrate. SERVPRO technicians have all types of water extraction equipment specifically adapted for the quick removal of standing water. We have electrical pumps with a high “lift” rate to extract the water to awaiting tanks or exterior drains. While a crew removes the water, another team removes items from the basement for drying and disinfection outside the work area. For example, items stored in boxes commonly need to air out and reduce the potential for mold growth. 

Drying the Basement

Setting up consumer-grade fans in a basement can take a long time to dry the walls and floors. SERVPRO brings professional centrifugal air movers and dehumidification equipment to capture embedded moisture and dry the basement rapidly. 

SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 restores homes with any size flood damage in the Sevierville area. 

How Crucial is Cleanup in Restoring Flood Damage in Sevierville Properties?

9/8/2021 (Permalink)

dark storm clouds and lightning Floodwater can contain contaminants. SERVPRO knows how to safely remove the floodwater from your home.

SERVPRO Performs Water Clean Up to Restore Visual Appeal and Eliminate Hazards

Looking through your Sevierville home after a flood damage incident, you may not realize the complexity of the cleaning processes necessary to restore the property to its preloss state. Removing gallons of pooling water and any chunks of debris from damaged materials only does part of the job.

You have to deal with visible and invisible soils after flood damage in your Sevierville home. The visible soils include mud and silt from outside the structure, dyes, rust, and other residues generated when materials inside the property deteriorate. Invisible soils are mostly contaminants such as biohazards or chemicals. SERVPRO restoration teams rely on physical approaches and the use of chemical agents to clean all affected areas of a home, eliminating the effects of flooding, “Like it never even happened.”

Cleaning as part of flood restoration may involve processes like:

  • Biohazard remediation
  • Sewage cleanup
  • Rodent clean up services

The difficulty level for any cleaning task depends on the type of affected material and, in some cases, the type of soiling. Removing soils from most nonporous surfaces or contents is easier since it is possible to use aggressive methods. For example, pressure washing or the use of detergents strips away mud from tiled surfaces. Porous materials require a gentler approach.

Removing the cocktail of residues deposited by flooding requires various chemicals, including:

  • Antimicrobials to stop or limit the growth of microorganisms
  • Disinfectants to destroy harmful materials
  • Deodorizers to eliminate any unpleasant odors

SERVPRO of Sevier, Jefferson & Cocke Counties provides the necessary resources to clean property effectively after flood damage. Call us at (865) 429-8885. We’re Faster To Any Size Disaster.

How Can Flooded Gatlinburg Attics Get Dried Quickly?

7/6/2021 (Permalink)

Water damage in a attic with stairs leading down. Storm damage to an attic can create more complicated issues than you would think. Call SERVPRO of Sevier, Jefferson & Cocke Counties today.

SERVPRO professionals can work fast with leading drying and extraction tools for flooded Gatlinburg homes.

After severe storm events, flooding could impact Gatlinburg attics when water penetrates roof vulnerabilities. Quickly assessing and addressing these conditions is a priority of our responding SERVPRO team, offering effective mitigation solutions as soon as we arrive.

Advanced Extraction of Confined Spaces

Removing trapped water in the attic space can be a complex procedure for restoring flood damage in Gatlinburg homes. Often a flooded attic points to other structural concerns in the roof and building envelope, requiring efficient cleaning and extraction, but also repairs and reconstruction. Removing water from a confined space requires high-pressure pumps and attachments to reach challenging areas.

Efficient Drying Solutions for Damp Attics

Water removal is not enough to eliminate the possibilities of mold growth or structural degradation when moisture and damp pockets persist. With a solid floor in the attic space, one of the most efficient tools to help resolve trapped moisture in OSB board and plywood is floor drying mats. These can slowly draw out water until moisture levels are within acceptable and safe ranges. Additional drying equipment includes:

  • Air Movers
  • Dehumidifiers
  • Portable Heaters

From water removal to drying your small attic space, our SERVPRO of Sevier, Jefferson & Cocke Counties team can help in many ways. We offer reconstruction and restoration services to suit the situation. Give us a call today at (865) 429-8885.

How Does SERVPRO Mitigate Flood Damage in Gatlinburg Homes?

5/18/2021 (Permalink)

flooded road and a stop sign Stop and Call SERVPRO for Flood Damage Mitigation in Your Gatlinburg Property

Initial actions improve the efficiency of flood restoration for Gatlinburg properties.

Storm events that cause flooding can introduce multiple threatening substances and damaging debris into your home. Muck-out cleaning takes hand tools like shovels, squeegees, and various vacuums and discards any of these substances or solids before they become a contamination concern for your house. This cleaning targets:

  • Mud
  • Bulk materials
  • Debris
  • Organic matter

Water Removal Services for Flood Cleanup

With flood damage in Gatlinburg affecting multiple homes simultaneously, our SERVPRO team must have efficient and powerful extraction tools to complete this step fast. Eliminating surface water paves the way for other cleaning and flood restoration actions, so we combine multiple units like our submersible pumps and truck-mount extractors with attachments to manage these threats. Often, the floodwaters have receded before we arrive, then we can begin the inspection and scoping.

The initial mitigation steps necessary after flooding are intended to protect the home, its contents, and its occupants, however possible. As a leading flood restoration and storm damage recovery team, our SERVPRO of Sevier, Jefferson, & Cocke Counties technicians have the experience and expertise to make flood losses “Like it never even happened.” Call today (865) 429-8885.

Local Sevierville Flood Damage Restoration Services

4/21/2021 (Permalink)

SERVPRO vehicle and trailer outside job site. Need help with storm damage restoration? Call SERVPRO for fast and immediate service for your home.

SERVPRO Can Help Your Sevierville Household Through Flood Damage 

Sevierville is a city settled in Eastern Tennessee. The area was once settled by Native Americans of various tribes, including the Cherokee, before it was eventually settled in 1795. The area has an incredibly rich history, which many residents take great pride in. 

Sevierville Facts: 

When a city, such as Sevierville, has such rich and potent history, there are bound to be some interesting facts about the settlement and surrounding area. Some of the interesting things to know about Sevierville include: 

  • According to the 2019 census, Sevierville had just reached a population of 17,000 
  • There are nearby Native American burial sites, which house pottery, glass beads, and engraved objects
  • European settlement was drawn to the area for its logging potential 
  • The city was named after its founder, John Sevier

Places to Visit in Sevierville: 

Sevierville has several registered historical sites and many nearby attractions to visit. Some great places to see include: 

  • Riley H. Andes House: This house is still standing today and is modernly used as an art gallery. It was built and designed by the African American carpenter Lewis Bucker. 
  • Brabson's Ferry Plantation & Wheatlands: Both of these plantations were known for their plentiful harvests back in the day. Wheatlands were known for their specialty wheat whiskey. 
  • Sevierville Commercial Historic District: This district was added to the Historic Register in 1986. It became the commercial center when the previous one burned down in the early 20th century. 

Flood Damage in My Sevierville Home? 

There are many ways that your Sevierville home could experience flood damage. Anything from a heavy rainstorm to a sewage backup could cause a problem for your home. However, there is no need to worry. Here at SERVPRO, we have your back, no matter what causes the flood damage in your home. 

Our SERVPRO technicians are highly trained and use the newest techniques. We provide continuous training, even for our veteran remediation technicians, so you are always getting the best service we can provide. If you are suffering from the following issues, or need the following services, call us so that we can help you: 

  • biohazard remediation
  • sewage clean up
  • flood restoration 
  • water damage remediation 

For example, let us imagine a scenario. Your home suffers flood damage due to a heavy rainstorm, which causes a flash flood. In the span of a few hours, your home could become flooded with rather disgusting water. Flash flooding can carry sewage, biohazards, petroleum gas, and other dangerous materials in its wake. For this reason, and many others, reaching out for professional help is the best thing you can do for both you and your home. Here at SERVPRO, we have the training to deal with black water and the advanced equipment to help your home. We can help you with:

  • Water Clean Up
  • Water Damage Repairs
  • Leaking Roof from Storms
  • Sewage Cleanup

If your home becomes flooded during a storm, never wait to call for help. Do the best thing for your home by calling SERVPRO of Sevier, Jefferson & Cocke Counties with the number (865) 429-8885. We're ready to help you today!

What Should Homeowners do for Storm Water Extraction?

2/25/2021 (Permalink)

Storm damage home When a storm has done damaged to your home, SERVPRO has the team of pros that you need for the storm restoration service you need.

Gatlinburg Homeowners Needing Help After a Storm can Rely on SERVPRO for Help.

Storms can prompt water to enter your home even when the rest of your neighborhood seems to be in good shape. When water levels rise, you may be facing issues with your flooring, foundation, and even the electrical system. The safest way to handle the situation is to enlist the help of a professional restoration team.

Stormwater extraction services in Gatlinburg are for trained SERVPRO water restoration technicians. When water stands too long, it becomes an ideal environment for mold growth, so quick action is essential. Upon our arrival, we assess the damage and begin the extraction process focusing on efficiency and mitigating your loss. If you wonder why it is crucial to call an expert team, consider the following-

When time is of the essence, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. Our team is committed to helping you 24 hours a day, seven days a week.

Gatlinburg Celebrates the New Year with Fireworks and Music

12/21/2020 (Permalink)

SERVPRO technician Flood damage can be detrimental to ones property. Call the SERVPRO team for the help you will need for the restoration services.

Ring in 2021 with the Ball Drop at Gatlinburg’s Space Needle

Join the huge crowd on Thursday, December 31, 2020. Nearby parking and plenty of standing room around the intersection at the Historic Nature Trail and Parkway gives everyone a fantastic view of the Ball Drop and fireworks. Many area businesses traditionally have giveaways and other promotions for those who attend. These include heavily discounted merchandise, special event offerings, or free goodies.

Show up early and consider these things while preparing for the event:

  • Dress warmly, including hats and gloves,
  • Wear comfortable but warm shoes as the ground might have snow, and you might need to walk from your parking spot and back, and
  • Bring folding chairs for anyone unable to stand for extended periods.

The restoration experts of SERVPRO of Sevier, Jefferson & Cocke Counties live in our area and understand the dangers caused by flooding. Calling (865) 429-8885 is the first step toward making your home safe, “Like it never even happened.”

A Locally Owned and Operated Restoration Service Keeps Flood Damage in Gatlinburg in Check

11/17/2020 (Permalink)

closeup of woven baskets with Gatlinburg logo in background Don't let flood damage ruin your enjoyment of the area's attractions. SERVPRO is always standing by.

SERVPRO Responds within Hours to Save Gatlinburg Properties Affected by Flooding Incidents 

Gatlinburg is an attractive mountain resort city tucked away at the edge of Tennessee. Before the current occupation, the area was part of the pathways used by Native Americans during their hunting excursions. Today, the town provides a thrilling experience for visitors or residents who love spending time outdoors. Rafters and Kayakers, especially, can enjoy a great time in the Little Pigeon River with its exciting whitewater rapids. Some of the exciting things you may not know about the river include: 

  • It is one of the top rafted rivers in the entire country, although less known. In 2017 it was ranked third by the total number of visitors
  • The Little Pigeon and the Pigeon River are separate bodies of water that never meet despite sharing a name
  • Apart from tourism, the river powered the local economy in the early 1900s by driving the Old Mill gristmill, which provided the Pigeon Forge area's electricity.  

A Great Place to Learn About the Early Settlements in the Appalachians 

The Old Mill was of the many similar installations that littered the smoky mountains region in the 1800s. Apart from producing electricity, the technology was also crucial to the grinding of flour for pastries and other meals. Today, the Old Mill does not generate electricity but provides a perfect glimpse of life in the days gone of old. It features in the National Register of Historic Places, and among similar mills, it is one of the most photographed. There is a general store at the mill where visitors enjoy a wide range of homemade jellies, jams, and salad dressings, among other things. A visit to the mill provides a chance to learn how candy and pottery were once made by hand.  

Learning the crafts from yesteryears can also happen in a formal setting such as the Arrowmont School of Arts and Crafts. The school serves anyone interested in arts such as woodturning, weaving, ceramics, paper-making, and painting, whether as a hobby or for other purposes. It is famous for its two-week, one-week, and weekend workshops. It is the oldest craft school in Tennessee, founded by the Pi Beta Phi women's fraternity of the early settlers in 1912. The move was prompted by reports of a lack of education and widespread poverty in the Southern Appalachian and the need to provide free education. Even in those early days, the school served as a place to learn informal aspects of life since the children in the area did not know most childhood games or even traditional Christmas celebrations, so the teachers had to fill in.

At the time of establishment, it was the only public school in the area. The situation improved in the early 1940s when Sevier County took control of public schools. Apart from teaching arts, records from teachers at school provide the only written account of everyday life in the area before the Great Smoky Mountains National Park was established, which radically changed the region's economy and culture.  

Present Day Attractions in Gatlinburg 

Apart from past era monuments, Gatlinburg has many modern attractions that spice up what the Great Smoky Mountains National Park offers. The park has continued to draw tons of visitors since it was established in 1934. Its establishment had to overcome many economic, political, and cultural obstacles because its land was obtained from individuals then amalgamated to form the park. Some people also had to be relocated from the area since one of the main driving forces for its creation was to save the Southern Appalachian from the threat posed by the logging boom.

Some of the alternate attractions include: 

  • The Ripley's Aquarium of the Smokies, which hosts at least 10,000 sea creatures. It is said that there are more fishes in the aquarium than the people living within the confines of Gatlinburg town. It is a great place to see various species, including sharks, turtles, and penguins, among many others.
  • Unique tours around the city, such as the Best Moonshine Distillery Tour and Tastings. The guided walking tour takes visitors to different local distilleries, tasting different flavors of the drink forbidden in the past when it was sold in secret. People also get to enjoy exciting stories about the history of the beverage during the tours.
  • The Gatlinburg SkyLift Park which provides a perfect view of the smoky mountains and the entire town. The SkyBridge is famous for being the longest pedestrian suspension bridge. With the area's hilly nature, this might be the best way to see the locale with minimal effort. 

How Long Does It Take SERVPRO to Respond To Flooding Incidents In Gatlinburg? 

The mountainous terrain in the area tends to force rainwater into narrow channels posing risks to nearby properties. The flood factor scorecard places over 17% of properties at extreme risk of flooding. SERVPRO helps reduce the effects of flooding in Gatlinburg by offering faster response and access to sophisticated mitigation resources. 

The best response to a flooding situation should start soon enough after the property is inundated to prevent secondary deterioration after the initial exposure to water. SERVPRO customer care staff are reachable 24 hours a day, so you can request assistance promptly after noticing flooding in your property. When called to a property, we take several steps, including: 

  • Sending a team to the site within four hours after receiving the call. Our techs are equipped with state of the art water extractors and moisture management equipment to counter the loss.
  • Securing the property on arrival by boarding up openings or setting up roof tarps
  • Moving items from flooding sections to unaffected areas within the property or an alternative location.
  • Spraying EPA registered disinfectants directly into the floodwater to minimize the risk posed by pathogens. 

SERVPRO of Sevier, Jefferson & Cocke Counties recognizes the hard work involved in making a home. Therefore, we work hard to mitigate the effects of flood damage helping Gatlinburg homeowners avoid severe losses. Call us any time at (865) 429-8885.

How Hard Is It to Restore My Gatlinburg Home After a Flood?

9/13/2020 (Permalink)

flooded living room with items floating at the surface Flood damage in your home can leave lasting effects that you may not even realize. Contact SERVPRO for professional remediation services right away.

To Professionally Restore Your Gatlinburg Home After a Flood, Contact SERVPRO

Does Storm Flooding Restoration Take More Time Than Other Kinds of Flooding?

Gatlinburg flood damage restoration after a storm has additional steps due to the outside water. Primarily, SERVPRO restoration team specialists deal with the contaminants (soil, pesticides, garbage, etc.) that are not present when the water spills from a cracked inlet pipe or a failed water heater.

Where Do Your Specialists Begin?

Demolition and Removal - The outside water deposits too many contaminants on carpets for us to guarantee they are safe to use after cleaning. After removing the floodwater, team members pull up and dispose of the carpeting and padding underneath. In addition to carpets, the contaminants can also quickly stain or otherwise ruin floor trim, and drywall panels. The list for immediate disposal can also include ceiling tiles if the storm flooding entered through a storm-damaged roof or wall.

Cleaning The Floors – If left standing long enough, contaminants can cause further damage to wood floors and linoleum. Specialists use cleaning agents designed to clean each type of flooring without splitting floorboards or causing the vinyl to lift and separate from the glue holding it in place, allowing air or water bubbles to form in the gaps.

What Else Does the Response Team Do for My Home?

SERVPRO team members also examine each residence for any lingering odors left by the contaminated floodwater. While removing the damaged items reduces the number of odors, it does not eliminate them. Specialists use industrial-strength cleaners and anti-bacterial agents to break down the particles which cause odors. If the particles penetrate deeply into the wood, they can use a fogger device to create a cloud of deodorizing and cleaning particles that bind with and eliminate odor particles.

To schedule a service call with our restoration specialists, contact SERVPRO of Sevier, Jefferson & Cocke Counties today at (865) 429-8885. We are here to return your home to a clean, livable condition as swiftly as possible. 

Click here for more information about Gatlinburg.

Who Can Remove Floodwaters From My Home?

8/28/2020 (Permalink)

Homes in flood water Flooding is no match for SERVPRO. We are equipped and ready at a moment's notice to restore your home.

SERVPRO Is Ready 24/7 To Help You Dry Your Home.

Dirty floodwater requires a swift response to avoid further damages. If your Gatlinburg home has flooded, you need trained experts who can quickly remove water and dry out your home. 

How Does SERVPRO Remove floodwater?

Once our team of technicians arrive at your home, we can deploy our three tools for removing water:

Truck-mounted extractors: When a large quantity of water is present in your home, we can use truck-mounted extractors to vacuum water from your floors.

Portable Extractors: Our technicians use these extractors to reach restricted areas in your house that the truck-mounted extractors cannot reach. 

Pumps: When there are more than two inches of flooding in your home, submersible pumps can be used to extract the water. 

What If Water Gets Inside My Walls?

SERVPRO technicians can inspect your walls with thermal cameras and moisture meters to check for floodwater. If water is found, we can begin ventilating your walls by drilling holes and forcing dry air inside with specialty drying equipment. 

Will My House Smell Because of Flooding?

Flood water consists of unclean Category 3 black water. Blackwater is unsanitary and can leave an unpleasant smell. While the worst odors will be removed with the floodwaters, residual odors can remain even after drying. We use several methods to neutralize these odors:

Injecting deodorant into affected spots 

Directly spraying disinfectants onto affected surfaces

Wet Fogging your house with deodorizers 

Using air scrubbers to capture odors and chemicals from the air. 

While deodorizing, we can apply disinfectants to help mitigate dangers from bacteria and viruses. Rest assured, we will do our best to make sure your home is sanitary.

If you are the victim of flooding, then call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885, and we will get you on your way to feeling "Like it never even happened."

See more about Gatlinburg.

How Do I Get This Floodwater Out of My Home?

6/10/2020 (Permalink)

home/flood Homeowners have to deal with many things which may include water damage. Contact SERVPRO right away.

Call SERVPRO to Quickly Remove Water and Return Your Sevierville Home to its Original Condition

Spring rains have already given way to Summer thunderstorms with more on the way. Residents know that the speed of the storm can lift and damage roofs, knock down trees, and cause more damage, which is often as, or more, costly than the floodwater, which enters Sevierville area homes to cause problems throughout the structure.  

How Much is Removal going to Cost?

After a storm, flood damage to Sevierville homes can be extensive and expensive. At SERVPRO, we take every effort to return your home to a safe condition, ready for reoccupation as quickly as possible. Our water restoration teams also make every effort to work with your insurance agent to make sure the cost is as little as possible to you. 

Our first action is to get the floodwater out of your home as quickly as possible, using pumps and other extraction devices. Once accomplished, team members remove any soil and other items that came in with the flood. As they complete this task, one of our inspectors checks for personal and structural property too damaged for restoration and has it removed as well.  

No Water is Great, But what about My Damaged Roof?

Since we do not want further rain or floodwater to get inside, our teams covered damaged roofs, walls, windows, and doors with plywood. This helps keep out water and also reduces the threat from other problems such as animal intrusions, trespassing, and vandalism. 

Can SERVPRO rebuild my Home?

Yes. SERVPRO has trained builders on its team. Our specialists can lay new flooring, hang new drywall, replace wall framing, and even rebuild damaged support structure where needed. If the job requires major reconstruction, the team leader does recommend using a licensed contractor, however. 

For more information on how we can support you and your home, call SERVPRO of Seiver, Jefferson & Cocke Counties today at (865) 429-8885. We are here for you. 

Learn more about Sevierville

My Home is in Need of Restoration After a Flood in Sevierville. Who Do I Call?

4/26/2020 (Permalink)

flooded area with many homes Don't panic when facing flood damage. Make sure that you and your family are safe and then contact SERVPRO for effective water removal services.

You Can Get Specialist Flood Damage Cleanup in Sevierville From SERVPRO

Floods are unpredictable and uncontrollable. Flooding can cause varying degrees of destruction to walls, floors, soft furnishings, furniture, and the building materials of your home within a short time, depending on its severity. After your Sevierville home floods, it is crucial to hire professionals who can assess it and remove and dry all items water has affected. This can prevent further structural destruction and limit the chance of mold developing.

What does SERVPRO’s emergency flood damage cleaning service involve?

Our team understands the importance of dealing with flood damage in affected Sevierville homes, and we offer a proficient and fast clean up solution. Our trained crew can remove debris, clean, and dry your home quickly and efficiently to minimize the disruption flooding causes and the health risks linked with hazardous floodwater. Some reasons to call us include:

  •     We offer our services on a 24-hour, 7-day basis.
  •     We can deal with highly sensitive situations.
  •     We guarantee a rapid response time.
  •     We are compliant with current health and safety guidelines, legislation and guarantee safe and legal disposal of hazardous materials.

How do you remove the debris? 

After a flood, cleaning up the debris and mud in Sevierville is a challenging and tiresome job. Floodwater can carry materials of all sorts of shapes and sizes, and dump them in unexpected locations. It may bring paper waste, food wrappers, sewage water, stones, broken items, and damaged possessions, among others.

The unexpected locations where debris settles makes it hard to clean and remove. For instance, if a huge stone gets inside a building, that can take a lot of time and work to remove and contain the damage. We have different material handling tools, rakes, power washers, and spades that come in handy when removing debris.

How do you remove the floodwater? 

Restoring a flood-damaged home is a valuable service for both the property owner and the insurance industry. Water removal is among our most essential services. We have the training, specialized equipment, and expertise to dry and restore flood-damaged structures properly.

SERVPRO uses the best water removal techniques. We can use trash pumps that can remove water that is mixed with sludge and twigs without the risk of damaging your property. Our team consists of dedicated and skilled workers who have compassion following a disaster.

Why is it essential to sanitize a home after flood damage?

Floodwaters pass anywhere and carry whatever crosses their way, including hazardous chemicals. When a flood occurs, everything is vulnerable to its destructive power. This includes companies that produce chemicals. The floodwater can get mixed up with chemicals, some poisonous and take them, to wherever it’s heading. Floodwater may also contain bacteria, fungi, and viruses. That is the reason why sanitation of a residence is a necessity after a flooding incident.

SERVPRO provides a unique and intensive range of specialist disinfection services to deal with potentially harmful situations in a discrete, safe, and legally compliant way. We can professionally attend to locations that potentially hazardous materials are present to eradicate all sources of contamination safely and quickly. 

Our team can use powered sprayers or hand pump-up sprayers to spray antimicrobials or disinfectants directly on the surfaces we are treating. They can dispense the products at about 50 pounds per square inch (PSI). 

How do I file a claim with my insurance company?

Insurance companies encourage homeowners to try to minimize the damage to their homes. We recommend that you call SERVPRO to start flood damage mitigation immediately to reduce the damage and restoration costs. You also need to call your insurance company to inform it that your home is flooded and you want to make a claim. It is essential to keep a record of the times and dates you called your insurance firm. 

Generally, insurance policies offer different levels of coverage. Go through your insurance documents to determine what is covered and what is not. You might be able to get:

  •     A replacement of flood-damaged items
  •     Professional assistance to clean up your house
  •     Temporary alternative accommodation if it is necessary to move out when restorers are cleaning up and drying your home. 

Your insurer can send a loss adjuster to your home to assess the damage. The adjuster may not get to your house immediately if the flooding in your area is severe. When you call the insurance firm, you need to find out the following:

  •     When the adjuster can come to survey the destruction.
  •     When your insurer organizes and pays for cleanup and redecoration of your house.

It is vital to document all the damage so that you can show it to the insurance firm. Our SERVPRO team can assist you in documenting the flood damage by 

  •     Taking photos or videos of the flood damage
  •     Using a permanent ink pen to mark the highest level that flood water reached the walls of affected rooms. 
  •     We can list the damaged items in each room. As we inventory, we can use our Contents Claim Inventory Service (CCIS) to classify the contents as either salvageable, questionable, or non-salvageable items. 

Keeping a record of your claim is vital. You can keep details of the calls you made to your insurance firm and the team restoring your house. Also, keep copies of letters and emails you send or receive. This will be helpful when you speak to your insurer about your claim.

SERVPRO of Sevier, Jefferson & Cocke Counties is ready to serve you anytime you need us. Contact us today at (865) 429-8885 to restore your flooded home.

What are Phenolics and How are They Used for Flood Damage Restoration in Sevierville?

3/18/2020 (Permalink)

Flooded road; high water sign, road closed sign Did you know floodwaters contain harmful bacteria? We have the protective gear and equipment to safely restore you home.

Flood Damage Restoration in Sevierville Often Requires the Use Of Phenolics

After a brutal rainstorm in Sevierville, you could find your roof leaking or water entering your home from one of your lower door seals. During both of these situations, the moisture coming into your house can cause extensive flood damage. Any time H2O from the outside enters your structure; there is always a chance that it could be contaminated.

As a part of flood damage restoration in Sevierville, our SERVPRO technicians take measures to prevent harmful bacteria, parasites, and fungi from entering your home and contaminating your contents and building materials. When materials in your structure get wet, the water could have brought in harmful microorganisms or fungal spores with it. Mold spores naturally exist in the outdoors, but when they get inside your house, they can start to grow and form structures called hyphae.

Whenever dealing with moisture-related issues caused by floodwater coming in from the outside, our SERVPRO team uses specialized products to disinfect potentially contaminated items. Among the many types of disinfectants available, only some can kill a broad spectrum of bacteria and viruses that could enter after a rainstorm. Chemicals that use phenolics as their main ingredient can be useful to eliminate several different kinds of bacteria, viruses, and fungi.

In the past, phenol disinfectants, derived from cool tar, gave off an unpleasant aroma. Nowadays, phenolics are made synthetically with improved odor-counteracting properties. Phenolics best function at a pH level between six and seven. Phenolics are not compatible with nonionic or cationic detergents; they need mixing with anionic detergents or soap.

A well-formulated phenolic compound can work well when fighting against mold and the spores it generates. A chemical product our SERVPRO team commonly uses to prevent mold from forming when moisture comes into your structure from the outside is Sporicidin. This product can be applied to the affected surfaces in your house by using a pump sprayer.

If you ever notice that your building materials and contents got wet after a thunderstorm, call SERVPRO of Sevier, Jefferson, and Cocke Counties at (865) 429-8885 24/7. We're Faster To Any Size Disaster.

More about Sevierville.

The Most Important Elements of Storm Damage Remediation in Sevierville

2/17/2020 (Permalink)

flooded street Team SERVPRO is standing by 24/7 whether the flooding is light or heavy. Contact SERVPRO right away for service.

SERVPRO Tackles Flood Damage in a Sevierville Home Gym

Flood damage can be catastrophic in scale, even if the depth of the water is shallow. All it takes is two inches of flooding to cost tens of thousands in damages to any structure. On top of that, floodwaters bring in contaminants from other areas that can cause health effects without thorough and professional removal with commercial-grade materials.

If your Sevierville home requires flood damage cleanup, Institute of Inspection, Cleaning and Restoration Certification IICRC-certified professionals from SERVPRO are only a phone call away. We can provide service that strives to restore your home to a pre-flooding condition. Technicians are available any time of the day or night, including on weekends and holidays, to ensure that homeowners affected by disaster get the service they need whenever they need it. After all, emergencies do not occur on a typical 9-to-5 schedule.

Flood Resistance & Resilience

When floodproofing your possessions and structure, keep in mind two categories of flood protection: flood resistance and resilience. 

Resistance is the descriptor used to categorize methods of preventing water from penetrating buildings. This can include removable barriers on doors and windows, temporary seals on doorways, one-way valves on drainage pipes or toilets to prevent sewage backups, and sump pump systems.

Flood resilience, on the other hand, categorizes methods that ensure minimal water damage if water does penetrate your structure. This can include tactics like installing ceramic or stone tile instead of laminate or wood flooring, moving electrical sockets so that they are higher than 5 feet tall, using stainless steel or solid wood kitchens instead of chipboard, or replacing wooden window frames with UPVC. 

How SERVPRO Saves the Day

When SERVPRO technicians come to your home, they can focus on removing unsalvageable materials and preparing structures and possessions that can be salvaged for drying and restoration. 

If you have a home gym, for example, the carpet in the room may not be salvageable, but there is a good chance that your weights and nonporous exercise equipment can be cleaned and repaired. Electronic items like treadmills or recumbent bikes can also be restored, depending on their moisture exposure. SERVPRO  technicians can coordinate with professional electronics restorers to minimize damage and ensure that electronic appliances and components can be used, whenever possible, after flooding has occurred.

SERVPRO of Sevier, Jefferson & Cocke Counties wants to make sure your home looks, "Like it never even happened." Call (865) 429-8885 for disaster cleanup that can start within hours of initial contact.

Click here for more information about Sevierville.

Our Experts Discuss The Hazards Of Flood Damage In Your Gatlinburg Home

12/8/2019 (Permalink)

flooding caused by a storm Call us at (865) 429-8885 for fastest service.

Hazards from Flood Damage Sweeping through Your Gatlinburg Neighborhood Needs Efficient Cleaning

Mucking through your Gatlinburg residence after a flood can be a dangerous and disappointing activity. A mixture of silt, mud, debris, and broken pieces of glass can cause injury. Unseen contamination also exists. SERVPRO's specialists understand these dangers and the best ways to eliminate them, protecting your family and your property from continued risk and damage.

The uneven landscape that makes our area so beautiful also puts residences in Gatlinburg at high risk for flood damage. The torrential speeds that carry water from higher elevations to lower sections of our city cause that water to dig deeply into looser soils, loading it with a variety of substances, then pushing it into the homes within its path. Once inside, the water can force its way underneath cabinetry, inside furniture, and into walls, closets, and stairwells.

Because we're a locally owned and operated business, our diverse team of specialists can respond almost immediately to any calls regarding flood damage. When we hear about flooding in the area, we begin preparing those last-minute preparations, saving time, and making us even faster. One thing we never forget to bring is our personal protective equipment or PPE.

Before we start doing anything, we use a strong but people-friendly disinfectant to make exposed surfaces safer for us to handle during our work. We use this again later after we finish cleaning everything up for you, to ensure that your family's risk of related health effects dips to normal.

For removing soils dumped into your home, we need buckets, shovels, and gloves, and boots for each team member. After we remove the majority of these deposits, we bag up any solid debris remaining. We use double bags for this, so we bring a large roll of them with us.

Floors can remain covered in silt that we need squeegees and a hose to rinse off with clean water. Part of the debris we removed earlier might contain pieces of flooring that disintegrated as part of the house's flood damage. What we leave behind, however, is clean enough for our building services team to start taking measurements for new flooring.

Wiping down surfaces, including walls, lower portions of furniture, stairwells, and other places, let us see where water might remain trapped. We use our InjectiDry system for these, to extract water through the adaptor. The purpose of this system is to force warmed air into such places and speed up evaporation and subsequent drying. Other machines include our powerful desiccant machines and dehumidifiers.

Because flood damage increases the number of microbes inside your home, we also use air scrubbers. Often, these makeup part of a negative air chamber, where we can work on a specific section of your home. It can also work to make it possible to dry out anything inside more efficiently.

SERVPRO of Sevier, Jefferson & Cocke Counties can partner with you to restore your Pigeon Forge or Jefferson City home after food damage displaces your family. Call us at (865) 429-8885 for fastest service.

For more about Gatlinburg click here.

Storm Damage

9/12/2018 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sevier, Jefferson or Cocke Counties , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.Our highly trained crews are ready to respond 24/7 to storm or flood damage .

Have Storm or Flood Damage? Call Us Today 865-429-8885

IICRC Firm

9/12/2018 (Permalink)

Say your home or business suffers a damage that needs restoration work done, don't you want to know that the company you pick is professional and is certified in knowing how to handle the damage properly? By choosing a certified IICRC company like SERVPRO of Sevier, Jefferson and Cocke Counties you can rest assure that SERVPRO will handle your situation properly. Another bonus to hiring a IICRC firm is you will be have access to the IICRC customer services to help you with any concerns, questions or problems you might have during the restoration process. SERVPRO of Sevier, Jefferson and Cocke Counties are proud of our certifications, and we want homeowners and business owners to know that we care and we go beyond what most firms do. We hope that if you experience something in your home or business that would need you to hire a restoration company that you would consider calling our IICRC firm here at SERVPRO 865-429-8885.

Faster Response

8/2/2018 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sevier, Jefferson or Cocke Counties , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.Our highly trained crews are ready to respond 24/7 to storm or flood damage .

Have Storm or Flood Damage? Call Us Today 865-429-8885

24/7 SERVPRO is here

8/1/2018 (Permalink)

SERVPRO of Sevier , Jefferson & Cocke Co. is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - SERVPRO of Sevier, Jefferson & Cocke Co.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier, Jefferson & Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

How Does IICRC firm help me?

9/13/2017 (Permalink)

Say your home or business suffers a damage that needs restoration work done, don't you want to know that the company you pick is professional and is certified in knowing how to handle the damage properly? By choosing a certified IICRC company like SERVPRO of Sevier, Jefferson and Cocke Counties you can rest assure that SERVPRO will handle your situation properly. Another bonus to hiring a IICRC firm is you will be have access to the IICRC customer services to help you with any concerns, questions or problems you might have during the restoration process. SERVPRO of Sevier, Jefferson and Cocke Counties are proud of our certifications, and we want homeowners and business owners to know that we care and we go beyond what most firms do. We hope that if you experience something in your home or business that would need you to hire a restoration company that you would consider calling our IICRC firm here at SERVPRO 865-429-8885.

Storm Damage

9/11/2017 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sevier, Jefferson or Cocke Counties , we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.Our highly trained crews are ready to respond 24/7 to storm or flood damage .

Have Storm or Flood Damage? Call Us Today 865-429-8885

When Storms or Floods hit, SERVPRO is ready!

7/20/2017 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke Co. specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 865-429-8885

24 Hour Service

7/18/2017 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke Co. provides 24-hour emergency service and is dedicated to being faster to any-sized disaster.We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 865-429-8885

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services