My Home is in Need of Restoration After a Flood in Sevierville. Who Do I Call?

4/26/2020 (Permalink)

Don't panic when facing flood damage. Make sure that you and your family are safe and then contact SERVPRO for effective water removal services.

You Can Get Specialist Flood Damage Cleanup in Sevierville From SERVPRO

Floods are unpredictable and uncontrollable. Flooding can cause varying degrees of destruction to walls, floors, soft furnishings, furniture, and the building materials of your home within a short time, depending on its severity. After your Sevierville home floods, it is crucial to hire professionals who can assess it and remove and dry all items water has affected. This can prevent further structural destruction and limit the chance of mold developing.

What does SERVPRO’s emergency flood damage cleaning service involve?

Our team understands the importance of dealing with flood damage in affected Sevierville homes, and we offer a proficient and fast clean up solution. Our trained crew can remove debris, clean, and dry your home quickly and efficiently to minimize the disruption flooding causes and the health risks linked with hazardous floodwater. Some reasons to call us include:

•     We offer our services on a 24-hour, 7-day basis.
•     We can deal with highly sensitive situations.
•     We guarantee a rapid response time.
•     We are compliant with current health and safety guidelines, legislation and guarantee safe and legal disposal of hazardous materials.

How do you remove the debris? 

After a flood, cleaning up the debris and mud in Sevierville is a challenging and tiresome job. Floodwater can carry materials of all sorts of shapes and sizes, and dump them in unexpected locations. It may bring paper waste, food wrappers, sewage water, stones, broken items, and damaged possessions, among others.

The unexpected locations where debris settles makes it hard to clean and remove. For instance, if a huge stone gets inside a building, that can take a lot of time and work to remove and contain the damage. We have different material handling tools, rakes, power washers, and spades that come in handy when removing debris.

How do you remove the floodwater? 

Restoring a flood-damaged home is a valuable service for both the property owner and the insurance industry. Water removal is among our most essential services. We have the training, specialized equipment, and expertise to dry and restore flood-damaged structures properly.

SERVPRO uses the best water removal techniques. We can use trash pumps that can remove water that is mixed with sludge and twigs without the risk of damaging your property. Our team consists of dedicated and skilled workers who have compassion following a disaster.

Why is it essential to sanitize a home after flood damage?

Floodwaters pass anywhere and carry whatever crosses their way, including hazardous chemicals. When a flood occurs, everything is vulnerable to its destructive power. This includes companies that produce chemicals. The floodwater can get mixed up with chemicals, some poisonous and take them, to wherever it’s heading. Floodwater may also contain bacteria, fungi, and viruses. That is the reason why sanitation of a residence is a necessity after a flooding incident.

SERVPRO provides a unique and intensive range of specialist disinfection services to deal with potentially harmful situations in a discrete, safe, and legally compliant way. We can professionally attend to locations that potentially hazardous materials are present to eradicate all sources of contamination safely and quickly. 

Our team can use powered sprayers or hand pump-up sprayers to spray antimicrobials or disinfectants directly on the surfaces we are treating. They can dispense the products at about 50 pounds per square inch (PSI). 

How do I file a claim with my insurance company?

Insurance companies encourage homeowners to try to minimize the damage to their homes. We recommend that you call SERVPRO to start flood damage mitigation immediately to reduce the damage and restoration costs. You also need to call your insurance company to inform it that your home is flooded and you want to make a claim. It is essential to keep a record of the times and dates you called your insurance firm. 

Generally, insurance policies offer different levels of coverage. Go through your insurance documents to determine what is covered and what is not. You might be able to get:

•     A replacement of flood-damaged items
•     Professional assistance to clean up your house
•     Temporary alternative accommodation if it is necessary to move out when restorers are cleaning up and drying your home. 

Your insurer can send a loss adjuster to your home to assess the damage. The adjuster may not get to your house immediately if the flooding in your area is severe. When you call the insurance firm, you need to find out the following:

•     When the adjuster can come to survey the destruction.
•     When your insurer organizes and pays for cleanup and redecoration of your house.

It is vital to document all the damage so that you can show it to the insurance firm. Our SERVPRO team can assist you in documenting the flood damage by 

•     Taking photos or videos of the flood damage
•     Using a permanent ink pen to mark the highest level that flood water reached the walls of affected rooms. 
•     We can list the damaged items in each room. As we inventory, we can use our Contents Claim Inventory Service (CCIS) to classify the contents as either salvageable, questionable, or non-salvageable items. 

Keeping a record of your claim is vital. You can keep details of the calls you made to your insurance firm and the team restoring your house. Also, keep copies of letters and emails you send or receive. This will be helpful when you speak to your insurer about your claim.

SERVPRO of Sevier, Jefferson & Cocke Counties is ready to serve you anytime you need us. Contact us today at (865) 429-8885 to restore your flooded home.