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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Protecting Properties with Water Mitigation in Sevierville

10/19/2024 (Permalink)

a water damaged wood floor with bowed wooden boards Remediation after water damage is a tricky process. Call SERVPRO anytime for a mitigation and remediation plan from certified professionals.

SERVPRO® Protects Your Sevierville Property from Water Damage

Sevierville is named after John Sevier, who was the first governor of Tennessee. The area has beautiful parks like Sevierville Parks & Recreation, Sevierville Greenway, and Sevier County Park. Cultural events are common, as residents partake in the Dumplin Valley Bluegrass Festival and Bloomin' Barbeque & Bluegrass Festival. The town is also known primarily as the hometown of country music legend Dolly Parton. 

When water intrudes, effective and rapid water mitigation in Sevierville is crucial. The kind of intervention required to curb the dangers matters. Some homeowners may be tempted to take on the task because what is visible to their eyes is usually a fraction of the damage from moisture intrusion. A water damage restoration expert should conduct the process. SERVPRO professionals can take on the water mitigation task head-on as we are equipped with advanced resources. 

Common issues with water damage to a property

  • Warped floors
  • Saggy ceiling
  • Diminished insulation ability
  • Mold growth on personal belongings and structural materials

Insulation materials are porous and can become soaked when exposed to water. As a result, they lose their ability to regulate a home’s temperature, which leads to higher energy bills. 

Effective Mitigation Measures Taken by SERVPRO Pros 

To mitigate moisture damage, we follow certain steps, typically entailing the following;

Assessing the extent of water intrusion

  • Extracting visible water
  • Drying and dehumidifying all affected area
  • Cleaning and sanitizing

SERVPRO crews begin with a thorough assessment upon arrival to learn the extent of the damage and the source of water intrusion. We thoroughly evaluate the affected areas and materials to determine the right mitigation strategy. We then remove any standing water from the property.  This may involve using submersible pumps, wet/dry vacuums, or specialized equipment like stationary tools, light wands, and self-propelled extraction tools to extract water from floors, carpets, and other surfaces.  

SERVPRO of Sevier, Jefferson & Cocke Counties water mitigation strategies provide peace of mind and a fast path to recovery. Call us at (865) 429-8885. Here to Help®.

Water Cleanup Preparation in a Sevierville Home

12/19/2023 (Permalink)

IICRC logo SERVPRO arrives prepared for water damage cleanup and restoration. We can make your Sevierville home appear "Like it never even happened."

When Water Damage Strikes, SERVPRO® Is Ready to Respond

Finding it is one of the trickiest aspects of dealing with home water damage in Sevierville or anywhere else. Moisture can hide in walls, floors, or ceilings for extended periods and remain undetected long enough to create additional issues like microbial growth or structural damage to the home.

When Sevierville properties need fast-acting water cleanup services, SERVPRO can respond to the call 24 hours a day, seven days a week. The team’s constant availability for disaster evaluation and cleanup can ensure homeowners get the mitigation and restoration services they need as expediently as possible.

Preparation is Key to Successful Water Damage Removal

SERVPRO is committed to rapid-response cleanup after disaster strikes, and careful planning is a must for a multitude of reasons:

  • Water damage inspection allows professionals to allocate resources more efficiently, reducing restoration time and associated costs.
  • Taking the time to inspect damages ensures that restoration is as thorough as possible and is beneficial for more comprehensive claims filing.
  • A thorough pre-evaluation of water damage can pinpoint and mitigate potential secondary damages during restoration, providing homeowners with more peace of mind and comfort.

These benefits, backed by SERVPRO’s rigorous crew training, education, IICRC certifications, and commercial-grade tools, are essential for successful cleanup.

SERVPRO Water Cleanup Inspection Tools Get the Job Done

Crew members rely on a diverse array of moisture measurement tools to determine water presence, calculate drying goals, and evaluate water cleanup progress:

  • Penetrating moisture sensors use sharp metal probes to examine water content in carpeting, padding, and subfloors.
  • Non-penetrating moisture meters can measure moisture content in many surface types, including wood and drywall, down to specific depths.
  • Thermal imaging cameras can pinpoint potential water damage zones hidden behind structural materials by picking up temperature changes consistent with water damage.

SERVPRO of Sevier, Jefferson & Cocke Counties makes it “Like it never even happened” when residents call (865) 429-8885.

Expert Water Removal Services in Sevierville by SERVPRO

4/23/2023 (Permalink)

a flooded bedroom with furniture floating everywhere Whether water damage affects you from above or below, SERVPRO can help. Contact us 365 days a year - 24/7 - for your emergency.

SERVPRO Offers Quick and Efficient Water Removal from Flooded Sevierville homes

Water damage can be a property owner's worst nightmare, whether due to burst pipes, ceiling leaks, or natural disasters. It is crucial to seek professional help for water removal from your Sevierville home to mitigate the damage and prevent further complications. 

SERVPRO techs use advanced tools and techniques during the water removal of your Sevierville home to restore your home “Like it never even happened.” Our IICRC-certified techs know how to effectively and efficiently operate the available equipment to dry structures and contents as quickly as possible. 

Equipment used During Water Removal Services 

SERVPRO techs use various equipment to remove the standing water and dry the structure after water damage. However, extraction of the standing water is a critical step in removing moisture from the building. The more excess water SERVPRO restorers remove with extraction equipment, the less time they need to dry the structure. 

Some of the most common extraction equipment we use includes the following-

  • Truck-mounted and portable extractors
  • Light wands
  • Deep extraction tools
  • Pumps

SERVPRO techs use several types of pumps to remove water during flood restoration. For example, trash pumps effectively remove water containing suspended solids and debris, while submersible pumps are excellent at removing water from basements. By choosing the right pump, techs ensure they pull as much water as possible before drying the structure. 

Extracting Water Trapped in Carpets and Pads

Carpets and pads can quickly soak up a lot of water that can be very difficult to evaporate using dehumidifiers and air movers. SERVPRO techs use equipment like carpet wands and deep extraction tools that compress the carpet and pads and squeeze out the trapped water before being extracted with an attached extractor.  

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for water removal services you can trust.

Impacts Choice of Water Restoration Companies Has in Sevierville

3/22/2023 (Permalink)

an employee using a moisture meter on a water damaged kitchen floor with a customer Regardless of the source of the water damage you are facing, calling SERVPRO is an excellent choice for property owners in Sevierville.

How SERVPRO Ensures Water Restoration Services in Sevierville Have Acceptable Results?

Stormy weather in Sevierville tears down structures and inundates them with water. The costs and inconveniences created by the incident mostly depend on its severity. However, the restoration approaches used also have an impact. For example, the water restoration company you choose influences how long the restoration takes based on the equipment and workforce assigned for the project.

Several factors determine whether water restoration companies serving Sevierville homes can deliver satisfactory results. Limitations can stem from a lack of advanced technology or geographical location. SERVPRO is an established restorer and thus readily overcomes many of the challenges a startup company might face.

Specific considerations to pay attention to include:

  • How the restorer relates with insurance companies
  • Whether it is a local operator
  • Availability of emergency services
  • Level of technical training

Storms develop almost instantaneously, and despite the advances in weather forecasting technologies, most incidents hit an area unexpectedly. Even when a storm is forecast to reach your location, the severity may not be what you expect, thus creating emergencies. If the water restoration service cannot provide a response that matches the emergency, the inconveniences you face increase.

A response combines different aspects, including communication and the mitigation steps taken to deal with the storm's dire effects of water intrusion. SERVPRO gives priority to prompt contact with the stricken homeowners. That is why our customer support staff are reachable 24/7. If you call during the storm, we can guide you on timely steps to diminish the floodwaters' effect on your property. Unplugging appliances and elevating portable items limits contact with the water inundating your property. We also send a team to the affected property fast after notification about the incident so that they can mount a response before severe moisture degradation sets in.

Technologies Necessary for Water Restoration

It takes more than just extraction to restore preloss conditions after water enters a building. Stormwater, in particular, may involve significant contamination and soils like silt or mud. Therefore, thorough cleaning, decontamination, drying, and deodorization are essential steps. Although all these processes might be achieved manually, utilizing advanced technology helps ease the processes or improve the outcomes. For example, agitating floors with brushes can remove the mud deposited as the flood water recedes. However, it takes time to complete and might not be as thorough as rotating brushes.

Crucial technological devices include:

  • Different types of dehumidifiers
  • Fogging equipment
  • Self-priming trash pumps

Our SERVPRO crews rely on dehumidifiers to cut down the time to dry all wet structural areas and contents. A dehumidifier draws in warm air and passes it over refrigeration coils. The air contracts while it passes over the cooling coils leading to condensation of the moisture vapor from the air, which is collected in a tank. The dry, cool air is released back into the room. Apart from the standard dehumidifiers, specialized systems offer better performance. For example, since moisture in the air is measured in GPP, Grains per Pound, a dehumidifier that can diminish this to the lowest level may improve drying. Standard dehumidifiers work up to 40 gpp, but Low Grain Refrigerant and Desiccant varieties lower humidity beyond this point.

Fogging equipment such as ULV foggers helps distribute deodorizers or decontaminants to all nooks and crannies of the house, neutralizing the unwanted materials. On the other hand, Trash pumps simplify the removal of water filled with solids from inundated sections since they extract materials of up to 3 inches in diameter.

SERVPRO of Sevier, Jefferson & Cocke Counties would be a great stop when looking for water restoration companies. Call us at (865) 429-8885 for timely assistance.

Dealing with Ceiling Water Damage in Sevierville Homes

11/20/2022 (Permalink)

a broken pipe with water leaking from it When a leak goes unnoticed, water damage often results. Call SERVPRO to assess the situation in your home and provide the trained technicians.

SERVPRO Provides Quick Water Restoration in Sevierville

Water leaking from the ceiling can cause more destruction than you may think, and it is crucial to call in a professional immediately to identify the cause and repair any destruction caused. Experts can zero in on the cause of the leak by the floor affected and if there is any visible destruction to your roof or plumbing. For example, moisture damage on the top floor ceiling indicates that you have a leaking roof.

A professional’s first step to contain water damage in Sevierville homes is probably installing a tarp to keep moisture out and minimize further intrusion. This can be done after inspecting the roof inside and outside the home. Ceilings exposed to water are more at risk due to gravity because they may sag and collapse. Removing the affected panels or boards may be required. Professionals keep moisture from causing structural deterioration to beams or rafters.

Signs of a leaking roof include:

  • Visibly damaged shingles
  • Puddles on the floor
  • Water stains on ceilings or adjacent walls
  • Dampness in the attic

When you notice stains or water dripping from the ceiling, this could signify a leaky roof. When left unaddressed, it can rapidly escalate into a major issue. A few signs of a leaking roof include spots on the ceiling and missing or damaged shingles. SERVPRO crews inspect the attic to confirm a roof leak and check for wet roof decking that would not be visible outside.

Repairing after moisture damage 

Fixing a moisture-damaged ceiling ultimately depends on the level of destruction and how long before it was discovered. Repairing it may involve touching up with a little spackle and paint or taking drastic measures like replacing the entire panel.

Steps to address moisture in the ceiling

  • Drill weep holes 
  • Use cavity drying equipment to direct air into the ceiling
  • Dehumidification using a desiccant dehumidifier and lay flat tubes

SERVPRO of Sevier, Jefferson & Cocke Counties tackles water damage “Like it never even happened.” You can reach us at (865) 429-8885 for efficient restoration.

Advantages of Gas-Powered Water Pumps for Sevierville Homes

7/18/2022 (Permalink)

here to help with three servpro vehicles When unwanted water is in your Sevierville home, call SERVPRO for extraction and drying, We Are Here to Help.

SERVPRO Restores Water Damaged Sevierville Properties

Many pieces of equipment have become an integral part of water removal for Sevierville residences, especially regarding extraction and drying. Many homeowners seeking to overcome these incidents can benefit from the state-of-the-art equipment available to our SERVPRO technicians. A gas-powered pump is among the most powerful options for extraction and pumping.

Engine-driven machines like these trash pumps can help quickly to remove water from Sevierville homes. Apart from truck-mounted extractors, our Green Fleet carries these trash pumps. They are ideal for discharging high volumes of water to drains and areas outside the residence. While you might have multiple options for extraction tools, here are some of the reasons you might opt for a gas-powered unit: 

-  Mobile – While many of the tools that you have to remove water are much lighter and more portable, few lack the strength to discard several inches of standing water efficiently. 

-  Can Get Purchased – Many options with the highest effectiveness in extraction are unavailable to the general public in home improvement locations. Gas-powered options are often available for purchase to prevent the often costly approach of renting for prolonged periods. 

-  Not Electric – Another perk to choosing a gas-powered option gets seen when power utilities get disconnected amid a crisis. These options do not require electricity, allowing mitigation work to continue despite interruptions in electrical service.  

-  What Our Professionals Use – Gas-powered trash pumps are part of the recovery arsenal of our SERVPRO technicians, showcasing how efficient and effective these units can be for your property.

One of the most significant obstacles to overcome during mitigation is the extraction that your property might require. Our SERVPRO of Sevier, Jefferson & Cocke Counties can help you through this process with a fast and confident response, or we can double-check your efforts to ensure a satisfactory outcome. No matter what you need, find out how We’re Faster To Any Size Disaster by calling (865) 429-8885.

Can Ceiling Leaks Be Difficult to Restore in Sevierville Homes?

6/29/2022 (Permalink)

a man holding a tin bucket to catch water falling from his ceiling When a ceiling leak becomes noticeable, there is already a great deal of damage behind the wall. Contact SERVPRO to remediate your home.

Water damage restoration requires careful techniques starting as soon as our technicians arrive.

Damaging pipes in the plumbing of your Sevierville home can be challenging to diagnose before pipe bursts, and ceiling leaks occur. As leading water damage restoration professionals, we can help with efficient water removal services and drying actions in Sevierville to make these incidents “Like it never even happened.” We can help with:

  • Flood restoration
  • Ceiling leaks
  • Burst pipes
  • Water damage remediation
  • Emergency services water damage
  • Basement flooding

How Do Ceiling Leaks in Sevierville Homes Occur? 

Because homeowners do not wish to see exposed plumbing or bare plumbing in their homes, these utilities are often tucked between floors and wall cavities to reach the fixtures throughout the property. With many houses having lead or copper piping, water damage restoration can often be necessary when pitting, oxidation, and other chemical processes weaken or damage the pipes and connections.

A persistent leak between the first and second floors of your home can leave the lower floor and ceiling system susceptible to damage. Water clean-up after ceiling leaks can begin with drying the property but can also lead to secondary efforts our team can also help with, like ceiling repairs from water damages. Experienced water damage restoration professionals of our SERVPRO team can be a one-stop-shop for emergency services water damage.

Are Water Removal Services Necessary? 

Standing water can often be one of the most critical mitigation efforts in water damage restoration. Initial measures taken to remove pooling can prevent absorption and saturation into sensitive materials. Ceiling leaks can not only impact the immediate structure surrounding the leaking or broken fixture but also result in pooling on the floor when dripping becomes a more consistent breach. Beyond extraction tools often necessary during water damage restoration, we can remove trapped water with specialty drying tools such as:

  • Drying mats
  • Weighted extractors
  • Carpet wands
  • Positive/negative pressure systems

What Water Damage Remediation is Necessary to Dry Homes? 

Water damage restoration often focuses the most on drying and moisture removal tactics. From flood restoration to basement flooding, the measures taken to dry the property are vital in protecting these installed materials and exposed contents from irreparable harm. Often the process of removing moisture from building materials and the environment utilizes multiple tools and instruments in our recovery inventory.

Centrifugal and axial air movers can displace trapped water, which can be collected and removed with strategically placed dehumidification machines. These tools can be more effective with their production by installing physical barriers to establish set drying zones to regulate drying science elements, including:

  • Temperature
  • Airflow
  • Humidity

From water removal services to flood restoration after ceiling leaks, having professionals ready to mobilize and help is critical. Our SERVPRO of Sevier, Jefferson & Cocke Counties team stays prepared for water damage remediation needs 24/7. Our roster features multiple licenses and certifications for water damage recovery and repairs. We have technicians standing by at (865) 429-8885.

Our Team Has the Equipment and Skills To Satisfy Our Sevierville Home Owners

4/12/2022 (Permalink)

SERVPRO restoration equipment stacked in storage facility Our team has state of the art cleaning supplies ready to safely restore your home after any size disaster. Call us right away we are ready 24/7.

Essential Resources for Effective Water Cleanup from Your Sevierville Home

Water spills happen quickly for many reasons, including malfunctions affecting supply lines or mistakes from the people staying in a home. Whatever the cause or intensity, there is a need to conduct a thorough cleaning exercise. For minor spills, you can easily handle them using mops, buckets, and towels. For more severe incidents, you need better resources. At SERVPRO, we offer professional water cleanup, saving you the hassle of looking for the help you need.

A Variety of Extraction Equipment

An essential part of a water cleanup exercise in Sevierville is removing the spilled water, unfortunately spreading readily. Various challenges necessitate the use of different extraction equipment. For example, floor materials such as carpets readily absorb water, unlike wood or tiles, where most of them remain on the surface. The water might also reach into concealed areas such as wall cavities. All these variations mean that one extraction tool is not sufficient. Our SERVPRO crews have a wide range of water removal equipment, including:

  • Weighted Extraction Tools
  • Squeegee and Carpet Wands
  • Drying Mats
  • Inject-dry Systems
  • Submersible pumps

Cleaning Products and Application Equipment

A water loss creates different problems, including stains from running dyes, soiling of surfaces, and microbial growth. Thorough cleaning of loss sites is therefore essential to restore preloss conditions. Our SERVPRO teams use various cleaning products in our green trucks, including detergents, antimicrobial agents, bleaches, and disinfectants. We also have different application equipment, including electric sprayers, power washers, and upholstery cleaning machines to handle water cleanup.

Drying Equipment

Residue moisture is a great enemy of many materials because it causes different forms of deterioration, including mold development, rust, and stains. Removing such moisture requires equipment to increase air movement and temperature, among other factors that help aid drying. Our SERVPRO technicians have access to various air movers, heating equipment, and dehumidifiers, which extract moisture from the air.

With the right resources, managing water loss is more manageable. Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 to assist. We have the right resources to make it “Like it never even happened.”

What Does Water Damage Repair in Gatlinburg Involve?

3/4/2022 (Permalink)

SERVPRO logo Water damage repair services by SERVPRO are second to none. Call now for fast and immediate service for your home.

In Gatlinburg, It Involves Cleaning, Fixing, or Replacing Impacted Surfaces and Materials.

When Gatlinburg homes are flooded, they generally suffer extensive damage that requires professional remediation to ameliorate. These restoration efforts involve everything from thorough cleaning to repairs or replacement of irreparable structural elements. If and when this work is completed, homes are returned to their pre-flood condition.

SERVPRO performs a wide array of water damage repair services in Gatlinburg to help residents recover from disastrous flooding events. Our emergency water damage repair efforts include, among other things, sewage cleanup, basement flooding remediation, the mending of ceiling leaks, and the repair of burst pipes. Some other ways our technicians work to restore flood-damaged residences are:

  • Cleaning, repairing, or replacing flood-fouled carpets, wooden flooring, and subflooring to prevent further structural deterioration
  • Sanitizing, fixing, or refinishing baseboards, walls, framing, ceilings, and insulation in order to eliminate harmful microbes and preserve a home’s aesthetics
  • Restoring or replacing HVAC ductwork to prevent the spread of harmful bacteria and fungal spores
  • Ensuring that electrical outlets, fixtures, and other elements of the electrical system are in good working order
  • Reconstructing thoroughly destroyed sections of homes impacted by flooding
  • Deodorizing all of a residence’s interiors and surfaces with commercial-grade deodorants to ensure its continued livability

Once SERVPRO has completed these measures, residences have often been returned to their original state. Thus treated homes no longer suffer the destructive effects of flood-related microbes that can cause structural deterioration and health effects.

So, with all of this in mind, rest assured in knowing that your neighbors at SERVPRO of Sevier, Jefferson & Cocke Counties can meet all of your water damage repair needs. If you ever need our help, don’t hesitate to contact us at (865) 429-8885 for assistance.

Common Approaches for Water Extraction from Sevierville Homes

1/20/2022 (Permalink)

SERVPRO Equipment The technicians at SERVPRO of Sevier, Jefferson & Cocke Counties are the leading remediation specialists.

Effective Water Damage Removal in Sevierville Homes Helps Restoration Complete Faster

Water extraction is one of the first efforts of mitigation. With dozens of extraction units and water removal tools, we can quickly and confidently manage standing water threats in the house.

Draining Out Trapped Water 

Water damage restoration for Sevierville homes relies on quick strategies to manage substantial water threats, especially when moisture becomes trapped in materials. Weep holes and drilled points allow any trapped water or moisture caught in wall and ceiling assemblies to drain out for collection. This type of water removal aims to release the pressure and stop direct standing water exposure. Equipment like our wet vacuum can help, especially when combined with attachments and extensions like:

  • Light wands
  • Weighted extraction
  • Carpet wands
  • Squeegee wands

When Are Submersible Pumps Helpful? 

When several inches of standing water exists, our team must utilize extraction devices designed to manage substantial loss scenarios quickly. Depending on the size of the unit, many of the most powerful rigs rely on portable power supplied by trailered generators. Self-priming trash pumps negate a need for additional electricity with spider boxes stretched in the residence and instead pull upwards of several hundred gallons of water per minute to the designated discharge point.

Clearing Lingering Surface Water 

Conventional methods are still considered helpful in finishing the last obstacles of standing water. The process typically requires towels and mopping, which is one of the more rudimentary approaches to clearing pooling from porous flooring materials like hardwood. Once other mitigation has occurred, we can sop up water and ensure the appropriate and most advanced equipment is ready to help.


There are multiple approaches necessary to manage and eliminate surface water concerns. Each possible water removal method is suited to unique circumstances present after ceiling leaks, appliance malfunctions, and other threatening emergencies. Our SERVPRO of Sevier, Jefferson & Cocke Counties team can help with cleanup when you need it most by calling (865) 429-8885.

Can SERVPRO Help Sevierville Property Owners After Water Incident Due to Frozen Pipes and Ice Damming?

12/24/2021 (Permalink)

SERVPRO logo SERVPRO water damage restoration specialists have the understanding for every type of scenario of water damage you may have.

Need help to deal with frozen pipes and ice damming in Sevierville? Call SERVPRO

Frozen pipes and ice damming are not uncommon in Sevierville homes during the winter months. Despite the precautions taken, such incidents happen and can lead to water damage. Hiring professionals like SERVPRO can help you prevent the extent of the damage by providing emergency restoration services.  

SERVPRO techs advise homeowners to identify frozen pipes and ice damming in their Sevierville home before they can cause any significant damage. As the water in the pipes freezes, it expands, putting pressure on the pipe walls, which might lead to bursting. 

How can you tell if there is a risk of burst pipes in your Sevierville home? 

It is important to catch the problem of frozen pipes early to prevent any significant water damage to your Sevierville property. Following are a few signs that indicate that your pipes might be frozen and require attention-

  • If water is not coming from your fixtures or faucets, it is an obvious sign of a frozen pipe.
  • If you have uninsulated pipes that accumulated frost on their surface, they might be frozen.
  • If you have frozen drain pipes, it might cause backup and a foul smell 

If you suspect that you have a frozen pipe, make sure to turn off the main water supply valve before doing anything. The next step is to contact a water restoration company like SERVPRO. Our technicians can reach you within minutes to assess the situation and help you deal with the aftermath. 

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885; our experts are available 24/7 to help you.

How Do I Find Leaks at My Sevierville Home before I Need Major Water Damage Repair?

9/28/2021 (Permalink)

Bubbling and blistering tan paint on wall Did you know that bubbling and blistering paint can be a sign of a leak? SERVPRO is trained to locate the source of the water damage.

Locating Leaks and Avoiding Costly Water Damage Repair is Possible If You Are Vigilant

Sevierville residents, like everyone else, are always looking to avoid unnecessary expenses like costly water damage repair. While this is not always possible, if homeowners are vigilant and know what to look for, they can often spot the early telltale signs of insidious water leaks before they cause significant damage.

SERVPRO, a trusted water damage repair service in Sevierville, has extensive experience with locating leaks and would like to help you find and deal with yours cost-effectively. If you are concerned about potential water-related issues at your residence, getting a professional home inspection is your best option. However, there are things you can routinely look for that can increase your chances of locating sources of unwanted water before they cause too much damage.

These are a few things that likely indicate you have a water leak:

  • Strong, musty smells that persist even after extensive efforts to mask or eliminate them
  • Areas of mold or mildew on ceilings, walls, baseboards, and household contents
  • Bubbling or otherwise deteriorating wall coverings
  • Watermarked ceilings and other structural element discolorations

If you happen to miss these signs, rest assured that SERVPRO’s full line of emergency water damage services can likely remediate whatever water damage your home suffers. We have successfully performed everything from water removal services, like basement flooding cleanup, to water damage repairs of structural elements harmed by ceiling leaks.

So, always do your best to find problems before they metastasize but, if you are unable to, remember that your friends at SERVPRO of Sevier, Jefferson & Cocke Counties are always ready to help you. Call us anytime at (865) 429-8885 for assistance.

What Factors Necessitate Urgent Water Removal from Sevierville Properties?

8/19/2021 (Permalink)

water leaking from drainpipe under sink Water damage can result from multiple sources. If you see water damage, call SERVPRO!

SERVPRO Delivers Water Removal Services that Limits Secondary Damage After the Initial Intrusion

Whether it is a burst pipe or other source that fills your property with gallons of water, it is essential to expedite the removal and drying of wet areas. Even when the water is from a clean source or the intrusion is restricted to a small property section, severe damages can develop from delayed water removal.

Many homeowners do not realize when planning for water removal in Sevierville properties that the situation keeps changing even after the leak is stopped. Issues such as high humidity levels, moisture migration, and microbial growth threaten to damage the property extensively, necessitating demolition, rebuilding, and refinishing affected areas. Timely action from professionals like SERVPRO can help prevent costly remedial processes.

Professionals understand various water restoration processes, including:

Once water is released, it collects primarily on horizontal surfaces such as floors or ceilings. However, that is not the end since it also evaporates constantly. That evaporation raises the humidity levels in the entire house, which can cause other issues, including promoting microbial growth processes such as mold development.

SERVPRO technicians are well versed in removing water in its different states. We use powerful extractors to extract water pooling on surfaces. We also set up dehumidifiers in other sections of the property to help keep humidity constant. When taken in good time, such actions ensure that many secondary issues that affect property after a water spill can be avoided.

SERVPRO of Sevier, Jefferson & Cocke Counties delivers satisfactory water removal services. Call us at (865) 429-8885. We’re Faster To Any Size Disaster.

Can Water Get Removed from Engineered Wood in Sevierville Homes?

5/27/2021 (Permalink)

servpro sign on folding table display SERVPRO inside the Orange House is your answer to water damage removal that saves your wood flooring in Sevierville

Wood flooring in Sevierville properties can absorb standing water quickly.

Wood plank flooring is a common installation in many area homes, which is challenging to dry without prompt extraction and water removal efforts by our SERVPRO professionals. Surface water concerns must get addressed first with extractors and wet vacuums from our recovery inventory. If trapped moisture exists in this flooring, there is a finite timetable to remove it before warping and distortion of the planks require demolition.

How Can SERVPRO Professionals Know the Material is Dry?

Peace of mind is not a guarantee with some of the restoration companies serving the area, but our SERVPRO team goes to great lengths to ensure that our water removal in Sevierville homes is thorough. After removing water from engineered wood flooring with drying mats and evaporative drying equipment, we can verify acceptable relative humidity levels with:

  • Surface moisture meters
  • Hygrometers
  • Probing moisture detectors
  • Thermal infrared imagery

From clearing surface water concerns to eliminating trapped water in wood plank flooring, prompt action can protect your home from unnecessary damage. Engineered planks are typically more warp resistant that natural wood planks. However, inexpensive laminated planks with a thin film top layer generally are not salvageable.

Our SERVPRO of Sevier, Jefferson & Cocke Counties team can help. Call today at (865) 429-8885.

Where Can I Look For Gatlinburg Water Damage Repair Services?

5/3/2021 (Permalink)

rusty pipe burst Water damage restoration is a specialty of SERVPRO. Call now for the help you need.

Look No Further Than SERVPRO For Your Water Damage Restoration Needs! 

Living in an older home comes with the risk of aging structure and materials. Most people expect to have to do home repairs, but they don't always imagine how much damage something like an old and rusty pipe can cause. Picture gallons upon gallons of water rushing from a broken pipe in your upstairs bathroom. In what seems like the blink of an eye, your ceiling can steadily become sodden with water and drain off excess down the wall cavities in your home. 

No matter the size of the water damage in your Gatlinburg home, SERVPRO can help you! Our technicians are water loss experts and have the advanced technology and the newest techniques to help you return your home to its pre-water damaged state. If you need help with the following problems, never hesitate to call us: 

  • ceiling leaks
  • burst pipes
  • water damage remediation
  • emergency services water damage

Our technicians could remove the ceiling tiles from your home, as well as the affected drywall. Once we have stripped away the water-damaged material, we could set up drying equipment, such as dehumidifiers and heaters, to help reduce excess moisture throughout your home. Our goal is to get your home to an acceptable humidity level and reduce your chances of microbial growth. We want to leave you happy and feeling good about your home again. 

Never wait if you need help with water clean-up. Get in touch with SERVPRO of Sevier, Jefferson & Cocke Counties today by calling (865) 429-8885. We're ready to help! 

What to do When Water Threatens Your Sevierville Home?

2/25/2021 (Permalink)

flood in laundry room Water damage is no easy task. SERVPRO technicians are IICRC certified for any size water restoration service needed.

Water mitigation services can help restore your home after a flood or leak.

Present-day Sevierville was inhabited by Native American tribes long before the city adopted its current name. It wasn't until 1794 that Sevier County was established in honor of John Sevier, following the creation of Sevierville the following year. During the American Civil War, the town suffered at the hands of both Union and Confederate supporters who moved through town, advancing their cause. As the war ended, confederates were forced to relocate as the city managed its recovery.

During the 1870s and 1880s, Sevierville grew considerably. It welcomed grocery stores, hotels, and a sawmill. Tourism also increased due to the rumored healing qualities of its mountain springs. 

Sevierville did not incorporate until 1901. The Smoky Mountain Railroad was completed to transport passengers between Knoxville in Sevierville, improving the area's economy. 

Once the Great Smoky Mountains National Park opened in 1934, once again Sevierville began hosting tourists on their way to and from the Park. Some notable sights in town and its surroundings include-

  • Dollywood- one cannot speak of attractions near Sevierville without mentioning the world-famous Dollywood in nearby Pigeon Forge. Whether you are a fan of Dolly Parton or not, the amusement park is worth a visit
  • Sevier County Courthouse- part of the National Register of Historic Places, it was built in the 1840s
  • Harrisburg Covered Bridge- it crosses the Little Pigeon River and was completed in 1875
  • Waters House- a Victorian home built in 1895 and designed by African-American Lewis Buckner, who played a prominent role in building many of the older structures in the area

Today, Sevierville continues to boom thanks to tourism spending. Over 2,000 hotels are ready to host visitors primarily on their way to the Great Smoky Mountains. The city has focused on its business district to develop infrastructure and enhance the visitor experience.

Flooding in Sevierville

Storms are not the only cause for flooding, although they can certainly be impactful. Sometimes older plumbing and routine usage can also be enough to allow water to flow freely throughout your home and cause damage. When you need water mitigation services to restore your home, SERVPRO is your best choice. Our trained and IICRC certified technicians bring the best in the industry to remove water and control humidity levels, including=

  • Infrared moisture meters
  • Injecti-dry technology and drying mats
  • Air movers and dehumidifiers

SERVPRO of Sevier, Jefferson & Cocke Counties is at your service whenever you need water cleanup and restoration services. Call us at (865) 429-8885 and let us give you the peace of mind you need.

Sleep with the Sharks in Sevierville

11/26/2020 (Permalink)

Children watching sharks in aquarium Don’t let water damage make you feel like you are ‘swimming with sharks.’ Call SERVPRO!

A Night of Fun-Filled Activities for Sevierville Families at the Ripley’s Aquarium 

Do sharks sleep? Probably not, but you can find out by spending a night at the Ripley’s Aquarium of the Smokies, where you can observe them up close right in Sevierville during an event dubbed Sleeping With The Sharks – Family Edition, on the night of December 26, 2020. You can enjoy various exciting things during the night, including a scavenger hunt and a dive-show. You have sufficient time to explore the giant aquarium since it starts at 8 PM to 8.45 AM the next day. You can bring your family members or friends along since the event is for up to 40 people. The minimum attendance age is five years.  

A breakdown of some of the fascinating activities includes: 

  • 30 minutes of the dive-show starting from 8.45 PM
  • Late night snack during the feeding frenzy, starting at 10.15 PM
  • One-hour scavenger hunt starting at 10.45 PM 

SERVPRO of Sevier, Jefferson & Cocke Counties is one of the established water restoration companies serving the Sevierville area. Call us at (865) 429-8885 to help you deal with any water-related damage at your property.

Does Water Cause Continuous Harm to a Property?

11/2/2020 (Permalink)

library water damage dehumidifier between book cases Sevierville Properties benefit from SERVPRO's fast water removal services using advanced drying equipment. We even save books.

Without Expert Water Mitigation, your Sevierville Home Could Suffer Extensive Losses. SERVPRO Has Water Restoration Technicians Ready to Help.

Is water intrusion in a property an urgent problem?

When large amounts of water enter an indoor environment that is not built to sustain it, severe damages can occur. A water intrusion event in your Sevierville home can affect materials, contents, and building structures. Microbes found in water can reproduce and begin to digest organic matter, which could be carpet fibers, textiles, or wood constructs like the Gypsum board. There are numerous reactions involving moisture that can occur in your property leading to expensive restoration such as condensation, dew points, evaporation, vapor pressure, and airflow. SERVPRO is a trained and qualified restoration service that can prevent these types of loss at residential properties.

What does water do to an indoor environment?

The goal of water mitigation in your Sevierville home is to negate water exposure's effects on structure and contents. Moisture absorbs into surfaces, especially porous ones, and could cause expensive damages. Some of these damages may be discolored or odorous. Others may present problems like structural weakening or sagging to build materials. Floor finishes like hardwoods can change shape leading to cupping and buckling. These types of harm can be avoided providing that you enlist an expert water technician to assess the property and mitigate losses. SERVPRO is a local provider with nationally recognized qualifications in water restoration.

How does evaporation affect an indoor structure?

  • Evaporating moisture can raise the relative humidity within the structure, providing ideal conditions for microbial growth.
  • As water combines with air, it can migrate throughout the home leading to condensation spots on surfaces, walls, or ceilings
  • Evaporating moisture can crack paintwork or create bubbles on surfaces that come into contact with the humidity.

What are condensation issues in a property?

Condensation refers to the process of water vapors, transforming into liquids. When water vapors cool, they convert back into a liquid. These can cause your home issues during a water intrusion event as moisture spots appear in wall cavities and require specific drying equipment to remove. Moisture spots can also lead to mold growth without careful attention. Our technicians can deploy heaters and dehumidifiers into your property to ensure that the surrounding air holds more moisture and that water vapor is replaced by dry air. Managing a water loss site requires the expert application and technical equipment placement of dehumidifiers to prevent condensation-related damages in your home.

What is the dew point, and how does it affect restoration?

  • The temperature that water vapors return to liquid is known as the dew point.
  • If water vapor reaches the dew point, it can condensate onto inner walls causing extensive damage.
  • Maintaining air temperature above the dew point allows for faster evaporation as hot air can retain more moisture than cold air.

How does the dew point affect electronic devices?

Our homes are full of electronic devices, from TVs to tablets and laptops. Once an electrical appliance has water exposure, it is essential to keep the machine off and remove all power sources- these can short-circuit, causing permanent harm. Instead, SERVPRO technicians seek to maintain indoor temperatures above the dew point and mitigate against condensation damage affecting your electrical devices. We can arrange for an electronics specialist to inspect and potentially repair wet electronic equipment in your home. Our subcontracting services are included within your restoration estimate, which means you only have to deal with one point of contact during mitigation services.

How does vapor pressure affect drying times in a wet property?

  • Water vapor from evaporating moisture can push against surfaces, creating pressure.
  • The more significant amounts of vapor in the air, the higher the level of pressure becomes
  • Efficient drying times are created by maintaining a low vapor pressure in the property by removing moist air and replacing it with dry air.

How do water restoration technicians control evaporation, dew points, and condensation in a wet property?

The most effective method of mitigation in your home is to dry it quickly. By drying a property, we can avoid costly events such as microbial growth, discoloration, cracking, warping, and buckling of materials. Evaporation of liquid water is enhanced by providing consistent airflow and high temperature in a property. SERVPRO technicians create these conditions using rapid air-movers and portable heaters or furnaces. To prevent condensation damage, we draw moisture from the air, maintained above the dew point, using dehumidification equipment. Properties with long periods of water exposure may suffer damage to semi-porous materials like floorboards. These can be dried using desiccant dehumidifiers to reduce air moisture below 40 grains per pound in cold temperatures and draw water from inside semi-porous materials.

Quick-drying times are essential to mitigating potential losses in your home. Contact SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 now.

What Is the Importance of Mitigation When Responding to a Water Loss Scenario in Gatlinburg?

8/28/2020 (Permalink)

Male SERVPRO team member standing in front of SERVPRO restoration equipment Our friendly team is always available to tackle your water damage emergencies.

SERVPRO Focuses Efforts on Halting the Harm Moisture Can Do, with Appropriate Water Mitigation Preventing Long Term Gatlinburg Structural and Contents Damage

When unexpected water invades your Gatlinburg home's interior, you have only a short time to intercede before permanent damage to your home's structural components and contents begins. Because water performs so many useful functions in our residences, it is surprising just how corrosive water can be to commonly used construction materials and furnishings, household goods, and personal possessions. The critical need during the first minutes to hours of water damage is mitigation. Simply put, the destructive action of water must be stopped.  

What Happens to Materials While Water Damage Goes Unmitigated? 

A predictable timeline of damage is anticipated until efficient and effective water mitigations occur in Gatlinburg. The age and condition of structural materials inside your home can cause the speed with which the damage happens to vary. Here is a general outline of expectations: 

  • Water from the leak or spill flows across surfaces, soaking all in its path
  • Porous and highly permeable materials absorb the water first, including drywall, insulation, ceiling tiles, carpeting and padding, and upholstered
  • Stains and paints on furniture frames can bleed onto the carpet and bare floors
  • Floors -- all types become saturated, but popular engineered or laminate flooring deteriorates (delaminates) fast
  • Papers, clothes, books, rugs, window coverings 

How Fast Does the Damage Take Hold? 

During the first minutes through the first day: 

  • Drywall begins to swell and crumble from the water damage
  • Metal surfaces and fasteners or trim begin to tarnish and corrode (rust)
  • Wooden furniture begins to swell and finishes crack
  • Dyes and inks from textiles and papers liquify, threatening to spread and stain other contents and building materials 
  • Odors, often musty and unpleasant, are detectable 

Progressive damage from 48 Hours to One Week: 

  • Paint begins to blister or peel on walls, and wallpaper separates
  • Wood flooring swells and warps, including subfloors even under seemingly impervious materials like ceramic tile
  • Wooden framing supports including doors, windows, floor joists, and studs swell and distort
  • The corroded metal loses strength and ability to function as intended
  • Mold and mildew begin to grow, multiplying and spreading on visible surfaces and in building cavities
  • Furniture warps and can show signs of mold
  • As the standing and absorbed water remains unmitigated, substantial biohazard contamination is possible 

Accelerated Damage after One Week: 

The longer it takes to remove water and dry out the space, the more severe the damage becomes. Failure to complete water mitigation promptly causes remediation and restoration costs, and the time taken to intervene will spiral dramatically. Structural safety, expansive mold colony growth, and the intensity of biohazard contaminants pose increasingly severe risks to occupants and the stability and integrity of your home. 

What Are Common Water Mitigation Actions? 

SERVPRO crews attend to water mitigation in Gatlinburg immediately after safety hazards are identified and controlled. Water damage mitigation encompasses a wide range of efforts that prevent excess water from continuing to soak into and damage building materials and contents: 

Pack-out  

If we pack up and move the wet contents inside your home to either a secure and dry area elsewhere on your property or our production facility, we halt water damage in two primary ways: 

  • We remove the goods from the source of water, permitting an assessment by skilled contents technicians to complete a restorative arc, returning the items to functionality and appearance. 
  • We reduce the humidity load inside your home and prevent the absorbed water from wicking into building materials.  

Water Extraction 

Pumps and powerful water extraction equipment (both truck-mounted and portable) move hundreds to thousands of gallons of water out of your home. Aggressive water extraction is much more useful than structural drying alone. Water removal reduces the time taken to reduce the high moisture contents of materials significantly. The fast-drying helps control any potential mold outbreak. In preparation for drying, we also test for any hidden water trapped in building cavities or recesses. Controlled demolition strategies such as flood cuts help release fluids and open wet areas to the effects of drying equipment. 

Applied Structural Drying 

Once as much liquid water as possible evacuates your home, our team determines drying goals. Using moisture measurements taken during testing and comparing them to levels obtained in your home's unaffected space inform our technicians to arrive at the most appropriate objectives. We reduce the moisture content in your home's targeted rooms by balancing air movement, temperature, and humidity through air movers and dehumidifiers. 

Swift and sure water mitigation techniques, as performed by SERVPRO of Sevier, Jefferson & Cocke Counties, stops the progression of severe damage otherwise likely after a leak, appliance malfunction, or other water loss. A call to (865) 429-8885 sets up a substantive response at a challenging time. 

How Can I Repair My Vinyl Floors After I Have an Appliance Leak?

7/8/2020 (Permalink)

flood in kitchen Do you know how to restore your appliances after water damage? Call SERVPRO of Pigeon Forge to mitigate your problems.

For Water Mitigation After You Have an Appliance in Your Pigeon Forge Home Leak--Call SERVPRO

Most houses in Pigeon Forge have several appliances that have plumbing running to them, including your dishwasher, washing machine, and your refrigerator's ice maker. If one of these appliances malfunctions, then moisture can follow gravity and collect on your vinyl flooring.

How can you tell if my vinyl flooring got wet or is ruined?

During water mitigation projects in Pigeon Forge, our SERVPRO technicians often have to deal with wet vinyl floors because many kitchens, bathrooms, and laundry rooms contain this type of flooring. Vinyl Floors can come in rolls, planks, or tiles, and they either get glued down or snapped together during installation.

  1.     Inspection Process- To inspect the presence of moisture underneath vinyl flooring, we can use a non-penetrating moisture meter. Since some vinyl materials and the glues that hold them down can contain asbestos, we always get the adhesive and the flooring tested before we attempt to lift it or remove it.
  2.     Can the Floors Be Restored?- Moisture usually does not damage vinyl floors if it stays on top of the flooring. As a first step, our SERVPRO team can extract, squeegee, or mop up any standing water sitting on top of your flooring. However, if the water made its way underneath the flooring, it could loosen the adhesives holding the vinyl to the subfloor.
  3.     Concrete Subfloors- When your vinyl flooring is glued down to a concrete subfloor (like it is in many laundry rooms), the tiles could start to become loose if a significant amount of water saturates the floor. If moisture flows up through the concrete, then it could push the vinyl tiles off of it.
  4.     Plywood Subfloors- When vinyl floors are attached to wooden subfloors (like in many bathrooms and kitchens) the flooring can get damaged due to the subfloor warping or deteriorating.

If one of the appliances in your house ever breaks and leaks water onto your floors, call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 24 hours a day.

Do I Need To Make Plans For Water Removal From My Gatlinburg House?

5/19/2020 (Permalink)

water overflowing a sink Seemingly small things can cause a lot of water damage. SERVPRO is available 24/7 to meet your water damage restoration needs.

SERVPRPO Can Help You Create and Implement a Restoration Plan That Addresses the Water Spill Faster or More Effectively 

Making plans for water removal from your Gatlinburg house after a pipe burst or other sudden water release may sound like an unnecessary or unusual way to respond. However, having a plan helps in many ways, including expediting the restoration process. 

What goes into water removal plans to save Gatlinburg Homes after water spills? 

Water loss situations in Gatlinburg are unique, so a new plan is necessary for each incident - even when it happens more than once in the same house. The plan may depend on the intensity of the water loss or the layout of your house. Typical issues that you have to factor in when preparing for the restoration include: 

  • The percentage and type of wet materials involved
  • Area covered by the spilled water
  • The source of the water
  • The level of damage to materials 

Although most of the spilled water pools on surfaces around the property, various materials absorb the rest. Such absorption can significantly slow the removal process since drying wet materials is not as fast as extracting water from surfaces. Drying relies on evaporation, which is 1200 times slower than extraction. Establishing which materials are wet, and the level of moisture absorbed ensures any tactic that can help improve the removal speed is applied. Our SERVPRO technicians inspect the loss site physically to find the wet materials. We also use both penetrative and non-penetrative moisture meters to test the level of wetness in materials. 

Knowing the amount of water that needs removing helps in calculating the time it might take or determining the other resources needed to complete it. Unlike measuring water held in a container, estimating the amount of spilled water is complicated. However, measuring the total area covered by the water spill can reveal approximately how many gallons are involved. Since water extractors and dehumidifiers have ratings of how many gallons, or pints they can remove over a specific period, estimating the amount of water involved helps determine the time needed to handle the removal process.

The water source also influences the water removal process in Gatlinburg, especially if such a source is not clean. Removal in such a case also involves cleanup steps such as the application of detergents and rinsing. Such steps lead to the repetition of some steps such as extraction, thus prolonging the removal process. Our SERVPRO crews have several automated cleaning equipment, including wet vacuums and pressure washers that help expedite cleaning processes. 

Why is it necessary to estimate the water removal time?

You might believe that once water spills, cleaning, and drying the property is the only thing you can do to restore it to its preloss state. However, water is a universal solvent that readily damages many materials through extended exposure. Luckily, most of the damages are not instantaneous, and with quick action, you can prevent or minimize them. Estimating the time removal might take can help you marshal enough resources to complete extraction or drying before permanent damage happens. 

What typical timelines should I be wary of during water removal? 

  • Stains on carpets can happen immediately
  • Rotting in wood can happen within 7-10 days
  • Mold development can start within 24-48 hours 

Sometimes the damages that happen depend on the combination of items you have in your house. For instance, if carpeting covers the floor of the house, the water spill threat is amplified by the presence of items that can release dyes or other substances that stain the carpet. Our SERVPRO technicians prioritize removing area rugs, books, draperies, and metallic or wooden furniture legs from contact with the wet carpet to save it from stains. 

When is demolition necessary during water removal? 

Controlled demolition helps improve the water removal process in many ways, including creating better access to enclosed areas. Typical reasons for such demolition include: 

  • Removal of materials damaged beyond repair
  • Removal of vapor barriers
  • Removal of materials to reduce their drying time 

A wide range of materials can act as vapor barriers in your house, including wallpaper, 4-mil polyethylene paper installed behind drywall, felt paper under hardwoods, and gloss or semi-gloss paints. Demolition can involve removing entire pieces of materials, such as when our SERVPRO technicians make flood cuts or remove minimal materials such as when we punch vent holes to circulate dry air into cavities to quicken drying. 

SERVPRO of Sevier, Jefferson & Cocke Counties can help you address a water spill at your Sevierville, Pigeon Forge, or Jefferson City home "Like it never even happened." Call us at (865) 429-8885 at any time.

What Is the Best Extractor for Water in Gatlinburg Homes?

4/3/2020 (Permalink)

standing water on kitchen floor SERVPRO has the tools to remove water from your home.

Our SERVPRO Team Often Chooses Electric Submersibles for Water Removal 

Discovering standing water in your Gatlinburg home requires a confident and fast response from the homeowner and the responding technicians. Our SERVPRO team has multiple extraction units for many scenarios, but in most clean water disasters, the electric submersible pump can get the job done quickly and cost-effectively. 

Electric submersible pumps can help up our responding technicians to begin water removal for Gatlinburg homes quickly upon our arrival. Using minimal power from available sources or our generator brought to the worksite, we can remove standing water down to under two inches for more concentrated water extraction from other tools like our wet vacuums. 

Why is the electric submersible pump so popular for extraction?  

  • Versatility and mobility
  • Consistent and continual draw of standing water
  • Quiet operation
  • Does not require ventilation to run
  • Long discharge lines 

Extraction is something that you hope never to need, but our SERVPRO of Sevier, Jefferson & Cocke Counties team can help with efficient and powerful tools like our electric submersible pump. Give us a call anytime at (865) 429-8885. 

More about Gatlinburg.

What is Water Damage Remediation in Sevierville and How Does It Work?

2/17/2020 (Permalink)

sump pump removing water When you don't have power or a generator, using your sump pump to remove excess water becomes an issue. Contact SERVPRO for water removal efforts.

Water Removal Sevierville – Electrical Power Off

Sometimes it seems that everything happens at the same time. The power goes out, the sump pump stops working, and the basement is about to flood. Without a backup generator, water is going to inundate the basement, damaging the flooring and all of your contents.

SERVPRO provides water removal services in Sevierville and the surrounding area. We are equipped with a variety of water pumps, water extractors, and portable electrical generators. Our team is available on a 24 / 7-day basis and can usually be at your home or business in less than four hours.

Water Floods Your Basement

A simple thing like losing power for an extended period can quickly turn into significant damage. Without a backup generator, all of your appliances do not operate and specifically sump pumps. Sump pumps prevent basements from being flooded from high groundwater tables.

SERVPRO can respond with a portable generator to provide electrical power for essential appliances. If water has already spread across your basement, we can also use sump pumps to remove the excess water and portable water extractors to remove water from carpets and flooring.

Some area rugs, as well as various magazines, bleed coloring agents when these items become wet. Once you are sure it is safe to enter the basement area, remove these items as soon as possible. We check that all electrical circuits are turned off, and there is no risk of electrocution. SERVPRO can remove these items to a mutually agreed staging area for further cleaning and drying.

Mold and mildew can begin growing within 24 hours. Dark, warm, and damp conditions are perfect for mold to turn into an infestation. Homeowners can reduce the impact of water damage by quickly asking for assistance from our highly trained team of water restoration technicians. No water damage event is too small or too large. We are backed up by national resources ready to assist whenever their help is required.

Call SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885 for 24/7 service. We proudly serve Jefferson City, White Pine, and surrounding areas. We're Faster To Any Size Disaster.

Click here for more information about Sevierville.

Have You Heard? SERVPRO Offers Certified Technicians for Dealing With Water Damage in Gatlinburg

1/5/2020 (Permalink)

water seeping through under door Regardless of the extent of the water damage in your home, contact SERVPRO for effective water removal and remediation services.

Water Damage in Your Gatlinburg Home

Any time there is a water emergency in your home, big or small, it can be overwhelming. Knowing what to do first, and the steps to take are critical in keeping damage minimal. When a faucet leaks or pipe bursts, it is essential to take care of it right away so that there is no secondary damage such as mold infestations or warped flooring to deal with later. 

Our water mitigation professionals at SERVPRO are ready to tackle water damage in your Gatlinburg home. We understand that time is of the essence and respond quickly to your emergency. We're Faster To Any Size Disaster. Technicians take each unique situation into account. At times, water can even reach insulation either in the walls or in the ceiling between floors or in the attic. 

Some types of insulation, such as Kraft paper-faced insulation, act as a vapor barrier. This can be a deterrent for secondary damage keeping the water out of the structure and insulation itself. However, it can also trap water within the insulation and become very difficult to extract. Other types of insulation, such as unfaced insulation, are hygroscopic and quickly soak up water in a similar fashion to a sponge or beach towel. As they become saturated with water, they swell, and the fiber often becomes difficult to recover. 

When it comes to insulation and other materials, in general, the rule is that the more difficult it is for water to penetrate, the more difficult the drying process. In the case of insulation, the Kraft paper-faced type is more challenging to dry but less likely to sustain permanent damage. Despite being difficult to dry, the SERVPRO technicians use powerful extraction equipment to restore the moisture content to pre-damage levels. 

The professional SERVPRO team can identify specific materials within your home and determine a comprehensive plan to mitigate further damage and restore your home to preloss condition. We test for moisture throughout the process, safely extract the excess, and dry the structure using state of the art equipment, including dehumidifiers and high-velocity air movers. 

SERVPRO of Sevier, Jefferson & Cocke Counties is available to assist with any water mishap 24/7. We make it, "Like it never even happened." Contact us at (865) 429-8885.

Click here for more information about Gatlinburg.

Avoid Delays When Dealing With Gatlinburg Water Removal Situations

11/15/2019 (Permalink)

gypsum board on a ceiling is damaged and hanging down Water damage behind walls can only stay unseen for so long. If your home is showing evidence, call SERVPRO.

What You Should Know About Water Removal In Gatlinburg

Whenever there is any water emergency in your home, knowing what to do can be a bit of a challenge. Damage from water can be detrimental to the household, so knowing the steps for proper water removal and when to call the professionals in Gatlinburg is critical.

We have trained staff at SERVPRO ready to help reduce the impact of water damage in your home from a leak or faulty appliance. Water mitigation should start as soon as possible once the loss takes place. Professionals in the field of water removal in Gatlinburg can get to work quickly so that your home is back to normal in a timely fashion.

Assessment

Water can make its way under your flooring and into the walls, seeping into the wood, drywall, and other areas where mold can develop. SERVPRO technicians use a variety of tools and techniques to help assess the situation and identify where the moisture is located throughout your home. We can come in with ADVANCED detectors and moisture meters, then take photographs of any of the areas that have been hit by water. This is a helpful step in the record-keeping process when working with your insurance company.

MITIGATION

Once a full assessment is done, we employ the use of specialized equipment to pull the water and moisture out of your home. Air movers can dry your flooring or walls very quickly, while high-power dehumidifiers can help to bring down the moisture levels throughout the home. 

Restoration

After we go through the steps of water mitigation, we can then get to work on the restoration phase. Our technicians can help to replace, repair, and restore any of the drywall, carpeting, and other elements that have been damaged by water during the emergency. 

When you need help with water removal, simply give our team a call at SERVPRO of Sevier, Jefferson & Cocke Counties at (865) 429-8885. We will gladly send a team out for an assessment to help you get started with the water mitigation process.
Click here for more information about the town of Gatlinburg.

Always here to help

9/4/2018 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -865-429-8885

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier , Jefferson, Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sevier, Jefferson & Cocke Co.

SERVPRO of Sevier, Jefferson & Cocke Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do You Really Need SERVPRO

7/30/2018 (Permalink)

Flooding in your home or business can happen at ANY time. SERVPRO of Sevier, Jefferson, Cocke & Hamblen Co. are here to help ANY time of day or night, weekends or holidays. SERVPRO of Sevier, Jefferson, Cocke & Hamblen Co. is a professional company with highly trained professionals that know the step by step process to any water damage that your home or business might have. The SERVPRO team doesn't stop working after the damages are fixed, we are here to help answer any questions you might have concerning your water loss or what your next step in the process is. We are here to help any way we can. Next time you or your business suffers a water loss give SERVPRO of Sevier, Jefferson, Cocke & Hamblen Co. a call.

Moisture Meter

7/30/2018 (Permalink)

When to Use: Best used for detecting and monitoring moisture in materials.

How It Works: Uses a non destructive electronic signal  based on low frequency impedance. When materials are dry, the resistance is high and the signals are insulated from one another when the material is wet the resistance is decreased and the meter reads the amount of moisture that is in the material.

Have Questions? Call Us 24/7 865-429-8885

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

WINTER!

12/1/2017 (Permalink)

Freezing temperatures are right around the corner that means frozen pipes. Frozen pipes can cause serious water damages. Insulating you pipes is very important during the winter months, broken pipes are a pain to fix. For these reason make sure that you cover your pipes outside, you should also check those pipes that are in the coldest part of your home. Insulating these pipes with either insulating tape or foam insulating. These are just a few tips that might help save you from busted pipes that might possibly cause a major water damage in your home. SERVPRO of Sevier, Jefferson and Cocke Counties are here for you 24/7  give us a call if you need us during these cold winter days. 865-429-8885. 

Water Damage Info

8/31/2017 (Permalink)

When you have a water damage in your home or place of business and water is everywhere it can be very stressful and a million questions start racing there your mind.

What do I do now?

Is my stuff going to ruin?

Who do I call?

It is very important to call your insurance company right away don't think you can wait and think to yourself that you can clean up the water yourself although you might think you can what you don't know is that water travels and it can travel into the walls, carpet, hardwood flooring and even under tile. Without the proper drying out process your small water damage can turn into a major problem and we don't want that to happen. Call SERVPRO of Sevier, Jefferson and Cocke Counties and leave it the professionals. 

24 Hour Emergency Water Damage Service

7/18/2017 (Permalink)

SERVPRO of Sevier , Jefferson & Cocke Co. is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - SERVPRO of Sevier, Jefferson & Cocke Co.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier, Jefferson & Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Sevier, Jefferson, Cocke Co. 24 Hour Emergency Water Damage Service

7/14/2017 (Permalink)

SERVPRO of Sevier, Jefferson & Cocke Co. was called out to clean up after a main sewer line broke.

SERVPRO of Sevier, Jefferson & Cocke is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -865-429-8885

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sevier , Jefferson, Cocke Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sevier, Jefferson & Cocke Co.

SERVPRO of Sevier, Jefferson & Cocke Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do when you have a Water Damage

11/9/2016 (Permalink)

Water Damage

When you have a water damage in your home or business, do you know what to do? It can be a overwhelming experience, but it doesn’t have to be! When you are in the middle of this traumatic experience, you need SERVPRO of Sevier, Jefferson & Cocke Co.One of the most frequent issues that property owners experience in a water damage in their home is,they believe they have to clean it up all of the water only to and, damage to hardwood floors,baseboard, subfloor, walls, cabinets or contents, a few days later.This is why it is important to get a professional,like SERVPRO, to come and make sure all of your structural materials and/or contents are dry.SERVPRO has professionally trained and certified water removal technicians who can assist you during such a traumatic experience. Using the most advanced moisture detection and drying equipment, wecan locate moisture and properly dry your home.Contact Us:If you have experienced any water damage

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